Host - Guest Experience Specialist
3 weeks ago
Hawkers Asian Street Food is seeking a skilled Host to join our team. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.
Key Responsibilities:
- Welcome and greet guests, making them feel comfortable and informed about their dining experience.
- Estimate wait times and communicate with guests in a timely and courteous manner.
- Accommodate special seating requests and balance guest flow through each server section.
- Provide guests with menus, server information, and introduce specialty drinks and desserts.
- Inspect tables for proper presentation and completeness.
- Relay messages to servers and server assistants as needed.
- Thank guests as they leave and invite them to return.
- Perform side work and maintain clean and organized service areas.
Requirements:
- Must be at least 18 years of age.
- Ability to frequently stand, walk, bend, squat, and reach above shoulder level.
- Ability to lift/carry up to 20 lbs.
Physical Demands:
- Frequent standing, walking, bending, squatting, and reaching above shoulder level.
- Lifting/carrying up to 20 lbs.
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