Host - Guest Experience Specialist

3 weeks ago


Charlotte, North Carolina, United States Hawkers Asian Street Food Full time
Job Description

Hawkers Asian Street Food is seeking a skilled Host to join our team. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities:

  • Welcome and greet guests, making them feel comfortable and informed about their dining experience.
  • Estimate wait times and communicate with guests in a timely and courteous manner.
  • Accommodate special seating requests and balance guest flow through each server section.
  • Provide guests with menus, server information, and introduce specialty drinks and desserts.
  • Inspect tables for proper presentation and completeness.
  • Relay messages to servers and server assistants as needed.
  • Thank guests as they leave and invite them to return.
  • Perform side work and maintain clean and organized service areas.

Requirements:

  • Must be at least 18 years of age.
  • Ability to frequently stand, walk, bend, squat, and reach above shoulder level.
  • Ability to lift/carry up to 20 lbs.

Physical Demands:

  • Frequent standing, walking, bending, squatting, and reaching above shoulder level.
  • Lifting/carrying up to 20 lbs.


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