Current jobs related to Guest Relations Specialist - King of Prussia, Pennsylvania - Gulph Creek Hotels

  • To Go Specialist

    2 weeks ago

    King of Prussia, Pennsylvania, United States Red Lobster Full time

    Enhance Guest Experience as a To Go Specialist at Red LobsterAs a To Go Specialist, you will be responsible for providing exceptional service to our guests by offering personalized food and drink suggestions, taking accurate orders, and assembling prepared food and drink orders.Key Responsibilities:Enhance Guest's takeout experience by offering personalized...

  • To Go Specialist

    2 weeks ago

    King of Prussia, Pennsylvania, United States Yard House Full time

    Be a Food Expert at Yard HouseAs a To Go Specialist at Yard House, you will be responsible for delivering exceptional food service to our guests. Your role will involve:Key Responsibilities:Providing friendly, accurate, and timely To Go ServiceEnsuring the highest level of food quality and presentationEnsuring a clean and safe working environmentBuilding...

  • To Go Specialist

    2 weeks ago

    King of Prussia, Pennsylvania, United States True Food Kitchen Full time

    Join Our Team as a To Go SpecialistAt True Food Kitchen, we're passionate about serving high-quality, real food to our guests. As a To Go Specialist, you'll play a key role in delivering exceptional service and ensuring our guests have a positive experience.Key Responsibilities:Take orders over the phone and in person, ensuring accuracy and efficiency.Use...

  • Warehouse Operations Specialist

    2 weeks ago

    King of Prussia, Pennsylvania, United States Target Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Warehouse Operations Specialist to join our team at Target. As a key member of our Supply Chain team, you will play a critical role in ensuring the efficient and accurate processing of merchandise to our stores and guests.Key ResponsibilitiesEnsure accurate processing of merchandise to our...

  • Warehouse Operations Specialist

    2 weeks ago

    King of Prussia, Pennsylvania, United States Target Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Warehouse Operations Specialist to join our team. As a key member of our supply chain team, you will be responsible for ensuring the efficient and accurate processing of merchandise to our stores and guests.Key ResponsibilitiesFollow all safety policies and procedures to ensure a safe working...

  • Booking Coordinator

    4 weeks ago

    King of Prussia, Pennsylvania, United States Bark U Full time

    Job Title: Booking SpecialistBARK U is King of Prussia's most trusted destination for exceptional dog care. Our team of certified professionals has a deep understanding of canine behavior and years of experience, ensuring a safe, enjoyable, and stress-free experience for dogs.Job SummaryWe are seeking a highly skilled Booking Specialist to join our team. As...

  • Server Support Specialist

    4 weeks ago

    King of Prussia, Pennsylvania, United States The Melting Pot Full time

    Server Assistant Role at The Melting PotWe are seeking a skilled Server Assistant to join our team at The Melting Pot. As a key member of our service staff, you will be responsible for promoting positive guest relations, maintaining a clean and organized dining area, and providing exceptional customer service.Key Responsibilities:Promote and maintain...

  • Client Relations Specialist

    2 months ago

    King of Prussia, Pennsylvania, United States Power Pay Full time

    Job OverviewExciting opportunity to be part of a dynamic organizationWe are seeking a dedicated Client Account Representative (CAR) to enhance our customer operations team. PowerPay provides an exceptional work environment featuring modern technology, a spacious office, and recreational areas, fostering a collaborative atmosphere.As a Client Account...

  • Security Specialist

    3 weeks ago

    King of Prussia, Pennsylvania, United States Security Industry Specialists, Inc. Full time

    About the RoleThe Security Specialist, under the direct supervision of the Shift Supervisor, ensures SIS standards and policies are met in overall field services, operations, and functions in assigned areas such as site inspections, emergency response, camera review, client liaison, and special projects as assigned. All duties must be performed in accordance...

  • Food Fabrication Specialist

    5 days ago

    King of Prussia, Pennsylvania, United States Eddie V's Prime Seafood Full time

    Job Overview: We are seeking a highly skilled Food Fabrication Specialist to join our team at Eddie V's Prime Seafood. As a key member of our kitchen staff, you will be responsible for fabricating food items to the highest standards of quality and presentation.Compensation: The estimated salary for this role is $50,000 - $70,000 per year, depending on...

  • Room Care Specialist

    2 months ago

    King of Prussia, Pennsylvania, United States Extended Stay America Full time

    Position OverviewThe role of a Housekeeping Attendant is crucial in ensuring a pristine environment for our guests and staff. This position emphasizes a commitment to excellence in service and cleanliness.Key ResponsibilitiesMaintain high standards of cleanliness in guest accommodations.Follow established protocols for room preparation and upkeep.Ensure all...

  • Customer Service Representative

    2 weeks ago

    King of Prussia, Pennsylvania, United States Extended Stay Full time

    At Extended Stay, we're looking for a skilled Customer Service Representative to join our team. As a Front Desk Agent and Concierge, you'll be responsible for providing exceptional guest experiences. Your key responsibilities will include:Key Responsibilities:Assist guests at all times and respond to their requests with diligence and follow-through.Process...

  • Cybersecurity Specialist

    6 days ago

    King of Prussia, Pennsylvania, United States Arka Service Full time

    Job Title: Cybersecurity SpecialistJob Summary:Arka Service is seeking a highly skilled Cybersecurity Specialist to join our team. As a Cybersecurity Specialist, you will be responsible for ensuring the security and integrity of our systems and data. This is a challenging and rewarding role that requires a strong understanding of cybersecurity principles and...

  • Prevention Education Specialist

    2 weeks ago

    King of Prussia, Pennsylvania, United States Aldersgate Full time

    Job Opportunity: Prevention Education SpecialistAldersgate is seeking a skilled Prevention Education Specialist to join our team. As a Prevention Education Specialist, you will provide prevention education programming in assigned classrooms in assigned schools.Key Responsibilities:Conduct prevention education programming and classroom presentations utilizing...

  • AR Collections Specialist

    3 weeks ago

    King of Prussia, Pennsylvania, United States Dahl Consulting Full time

    Job Title: AR Collections SpecialistWe are seeking a highly skilled AR Collections Specialist to join our team at Dahl Consulting. As an AR Collections Specialist, you will be responsible for managing customer accounts, resolving payment discrepancies, and ensuring timely collections.Key Responsibilities:Manage customer accounts and resolve payment...

  • Surveillance Specialist

    3 weeks ago

    King of Prussia, Pennsylvania, United States Boyd Gaming Full time

    Job SummaryBoyd Gaming Corporation is seeking a skilled Surveillance Specialist to join our team. As a Surveillance Specialist, you will play a critical role in ensuring the integrity of our gaming operations.Key Responsibilities:Operate electronic surveillance equipment to monitor the activities of all patrons and employees in the casino.Complete department...

  • Payment Specialist

    4 weeks ago

    King of Prussia, Pennsylvania, United States JG Wentworth Full time

    Job Title: Payment SpecialistWe are seeking a highly skilled Payment Specialist to join our team at J.G. Wentworth. As a Payment Specialist, you will play a critical role in ensuring the accuracy and timeliness of payments to creditors for active settlements.Key Responsibilities:Manage client accounts and document updates with detail and clarity using our...

  • Accounts Receivable Specialist

    2 weeks ago

    King of Prussia, Pennsylvania, United States ImageFIRST Healthcare Laundry Specialists Full time

    Job Summary:ImageFIRST Healthcare Laundry Specialists is seeking a highly skilled Accounts Receivable Specialist to join our team. As a key member of our finance department, you will be responsible for processing a high volume of invoices daily, coding invoices in accordance with our established chart of accounts, and reviewing and processing employee...

  • Software Development Specialist

    1 month ago

    King of Prussia, Pennsylvania, United States NexPro Technologies Inc Full time

    {"h1": "Software Development Specialist", "p": "At NexPro Technologies Inc, we are seeking a skilled Software Development Specialist to join our team.Responsibilities:* Design, develop, and test software applications* Collaborate with cross-functional teams to identify and prioritize project requirements* Develop and maintain software...

  • Regulatory Affairs Specialist

    2 weeks ago

    King of Prussia, Pennsylvania, United States PAREXEL Full time

    Parexel Croatia is seeking an experienced Regulatory Affairs Specialist to provide operational and business clinical trials regulatory consultancy to clients. The ideal candidate will possess a university degree in a life science discipline, significant CRO/Pharma experience within Regulatory, and fluency in English and the local language. Key...

Guest Relations Specialist

2 months ago

King of Prussia, Pennsylvania, United States Gulph Creek Hotels Full time
Job Overview

The Front Desk Agent plays a crucial role in ensuring a seamless experience for guests at Gulph Creek Hotels. This position requires a commitment to exceptional service and the ability to address guest needs effectively.

Key Responsibilities

Guest Engagement

  • Uphold guest service as the primary focus of all operations.
  • Exhibit a strong dedication to guest satisfaction by promptly addressing inquiries and concerns.
  • Meet or surpass established guest satisfaction benchmarks.
  • Ensure that hotel standards and services facilitate consistent guest experiences.
  • Implement guest service initiatives in alignment with Gulph Creek Hotels' standards.

Front Desk Management

  • Welcome all guests, both internal and external, with warmth and professionalism.
  • Handle guest reservations, check-ins, and check-outs efficiently.
  • Provide assistance to guests whenever possible.
  • Respond to guest requests with urgency and care.
  • Ensure guest satisfaction by following up on requests and needs.
  • Communicate hotel policies, services, and amenities clearly to guests.
  • Offer information and assistance regarding the local area as needed.
  • Maintain accurate guest records in the hotel management system, including billing and charges.
  • Manage collection efforts for in-house balances and alert management to potential issues.
  • Balance cash, checks, credit cards, and ledgers through verification and reporting.
  • Keep daily logs and checklists organized and up to date.
  • Communicate essential information effectively with other team members and departments.
  • Assist in various operational areas as required.
  • Adhere to all safety and operational standards.
  • Maintain regular attendance as per company policy.
  • Present a polished appearance in accordance with company grooming standards.
  • Approach all interactions with guests and colleagues in a friendly, service-oriented manner.
  • Keep work areas tidy and organized.
  • Perform additional duties as assigned.
Qualifications

To excel in this role, candidates must meet the following criteria:

  • High School diploma or equivalent, along with relevant customer service experience.
Skills

Language and Mathematical Proficiency

  • Ability to read, write, and comprehend English, including simple instructions and correspondence.
  • Capable of presenting information effectively in both individual and small group settings.
  • Strong communication skills with guests, employees, and supervisors to ensure smooth operations.
  • Proficient in basic math, including addition, subtraction, multiplication, and division, as well as the ability to interpret graphs.
Physical Requirements

The physical demands for this position include:

  • Regularly standing, walking, and using hands for various tasks.
  • Occasionally lifting or moving items up to 50 pounds.
  • Specific vision abilities required include close and distance vision, color vision, and the ability to adjust focus.

Preferred Experience: Previous hotel experience is advantageous, particularly with brands like Marriott or Best Western. Flexibility in availability is also beneficial.