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Claims Supervisor

2 months ago

Columbia, Missouri, United States Shelter Mutual Insurance Company Full time
Job Summary

We are seeking a highly skilled Claims Supervisor to join our team at Shelter Mutual Insurance Company. As a Claims Supervisor, you will be responsible for coordinating and supervising the work of personnel involved in claims adjusting and processing activities.

Key Responsibilities
  • Coordinate and supervise the work of personnel involved in claims adjusting and processing activities.
  • Monitor and review claim files processed by supervised personnel to ensure proper handling in accordance with policy provisions, established procedures, and legal obligations of the company.
  • Make decisions to assign claims to independent adjusters and may oversee the processing of the claim by independent adjusters.
  • Assist with the selection and training of personnel directly supervised and is responsible for their continuing development.
  • Maintain current knowledge and understanding of policy provisions, company procedures, and state laws governing claims handling.
  • May be assigned duties with regard to catastrophe teams.
Requirements
  • Ability to comprehend and apply insurance policies, claims laws, and interpret management reports.
  • Thorough knowledge of insurance claims operations, and specifically of corporate policies and claims procedures is strongly preferred.
  • Understanding of medical terminology.
  • Superior skills in negotiation, communication, and customer service.
  • Ability to learn through on-the-job training/training courses and obtain multi-state licensing.
  • Strong skills in technology.
  • Efficient in time management to maintain schedules and deadlines.
  • Ability to perform the essential functions of the position, with or without a reasonable accommodation.