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Senior Director, Market Access Systems and Process Excellence

2 months ago


Foster City, California, United States Gilead Sciences Full time
Job Description

Gilead Sciences is seeking a highly skilled Senior Director to lead our Market Access Systems and Process Excellence team. As a key member of our Market Access organization, you will be responsible for overseeing process and systems excellence, membership management, and business IT lead for Market Access.

The ideal candidate will have a strong understanding of pharma revenue management systems and market access process landscape, with a proven track record of driving enterprise systems and process improvement results. You will work closely with cross-functional teams, including Market Access Strategy, IT, and Finance, to ensure optimal end-to-end system and business processes.

Responsibilities include:

  • Leading the Contracting Process Excellence team and developing annual and long-range strategic and tactical plans for Market Access Operations.
  • Creating vision and blueprint for the Contracting Process Excellence Team and executing on that vision.
  • Developing detailed long-term operational system and process roadmaps for Market Access Operations.
  • Responsible for membership management team and accurate and timely customer data from that team.
  • Monitoring cross-functional Contracting operations to ensure process/system integrity and effective and scalable processes.
  • Working closely with Compliance lead and others to monitor and ensure overall data quality, process, and system compliance.
  • Managing/leading all end-to-end activities related to the development, implementation, and maintenance of effective Contracting processes and systems.
  • Responsible for subject matter expertise in processes, systems, and reporting tools used for contract development, government contracting, calculations, pricing, and contract operations.
  • Developing the business case and related presentations for Market Access Operation process or system solutions and supporting prioritization of such solutions to MAO Leadership.
  • Developing materials to train and educate team members and others outside of the department.

Basic Qualifications:

  • Bachelor's Degree and 14 Years' Experience
  • OR
  • Masters' Degree and 12 Years' Experience

Preferred Qualifications:

  • Excellent understanding of pharma revenue management systems and market access process landscape.
  • Demonstrated prior strong enterprise systems and process improvement results.
  • Ability to challenge the status quo and navigate internal organization/processes, mobilize key stakeholders, and engage colleagues.
  • Strong communication skills with executive-level presence and ability to communicate complex systems and processes to senior-level leaders.
  • Proven Leader who has managed high-performing teams.
  • Highly resourceful and process-oriented individual with operational rigor and strong project management capabilities.
  • Demonstrated consistent cross-functional collaborator and business partner, directly contributing to teams to achieve overall objectives.
  • Self-starter who thrives in a fast-paced, collaborative, and innovative high-growth environment.
  • Broad understanding of US healthcare environment and the payer/reimbursement space.
  • General understanding of gross-to-net (GTN) and key drivers.
  • Track record of growing responsibility with broad exposure to multiple functions.
  • High proficiency with Microsoft PowerPoint and Excel.
  • Foster City-based and willing to travel as needed.

People Leader Accountabilities:

  • Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
  • Develop Talent - understand the skills, experience, aspirations, and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop, and realize their purpose.
  • Empower Teams - connect the team to the organization by aligning goals, purpose, organizational objectives, and holding to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.

The salary range for this position is: $237,000 - $307,000. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans.

For additional benefits information, visit: Gilead Benefits

As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws.

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.