Sales Operations Specialist

2 weeks ago


Colchester, Connecticut, United States International Cordage East LTD Full time
Job Type: Full-time
Description: International Cordage East LTD is seeking a meticulous Sales Operations Specialist.

In this role, you will serve as a crucial support for our Sales Manager, contributing significantly to our sales processes and ensuring exceptional customer service.

If you thrive in a collaborative environment with sales, engineering, and operations teams, this position is ideal for you. We are dedicated to exceeding our customers' expectations through outstanding service.

As a leader in the safety netting sector, International Cordage East LTD has consistently been recognized as a Top Workplace by our employees. We are also committed to sustainability, holding a Green Business Platinum Certification.

If you share our passion for customer satisfaction, we invite you to become part of our team.

Key Responsibilities:
1. Provide primary support to the Sales Manager.
2. Assist with quotations, sample dispatch, customer inquiries, and general service.

3. Maintain strong customer relations by providing timely quotes and addressing questions or complaints in the Sales Manager's absence.


4. Communicate lead times, material availability, and inventory issues.
5. Collaborate with the inside team on major projects, relaying questions and recommendations to the manager.
6. Utilize independent judgment and discretion in significant sales matters.
7. Ensure accuracy of incoming orders prior to entry.

8. Oversee Sales Clerk order data entry to minimize errors and manage incomplete orders.


9. Verify payment terms with accounting and initiate prepayment requests when necessary.
10. Maintain strong product knowledge, including netting products and installation procedures.
11. Read and create simple drawings and BOM, following production guidelines.
12. Initiate ISO9001 documentation as required.

13. Maintain ongoing communication with the Assistant Production Manager regarding customer feedback, project status, and urgent order management.


Education and Experience:
- High School Diploma; AS degree in business preferred.
- 1-2 years of experience in customer service roles.

Knowledge and Skills:
- Proficiency in Microsoft Excel and Word.
- Familiarity with CRM systems; knowledge of Salesforce is advantageous.
- Strong computer skills and excellent communication abilities in English.
- Effective phone handling and active listening skills.
- Solid math and accounting capabilities.
- Good administrative skills.

Personal Attributes:
- Ability to manage multiple tasks and prioritize effectively.
- Attention to detail and data accuracy.

- Strong organizational skills and self-discipline.

- Ability to work under pressure and meet deadlines.

- Positive attitude and eagerness to learn.

- Customer-oriented with adaptability to various personalities.


What We Offer:
- A rewarding and enjoyable work environment.
- Comprehensive Medical, Dental, and Vision Benefits.
- Free Disability and Life Insurance.
- Profit-Sharing and 401(k) with Company Match.

- Paid Time Off and Tuition Reimbursement.

- Wellness Workshops and Community Outreach Opportunities.

- Opportunities for professional growth.


Location and Hours: 40 hours per week / 5 days a week.

  • Colchester, Connecticut, United States Optum Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Transportation Specialist to join our team at Optum. As a key member of our operations team, you will be responsible for ensuring the safe and efficient transportation of medical supplies and equipment.Key ResponsibilitiesOperate a company-owned vehicle in accordance with all state laws and...


  • Colchester, Connecticut, United States Granite Group Full time

    Job OverviewExciting Opportunity in Bath, Kitchen & Lighting RetailWe are looking for a committed Regional Sink & Spout Sales Representative to enhance our operations across multiple locations. This essential position will provide support during peak times, planned absences, and unforeseen circumstances. The ideal candidate should exhibit a high degree of...

  • Sales Associate

    2 days ago


    Colchester, Connecticut, United States Henny Penny Full time

    Job OverviewHenny Penny is a family-owned company operating a network of convenience stores across Connecticut. As a Sales Associate, you will play a crucial role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesCustomer Service: Greet customers and provide a personalized experience,...


  • Colchester, Connecticut, United States Henny Penny Full time

    Job OverviewCompany Overview: Henny Penny operates a network of convenience stores under the management of Petroleum Marketing Group, Inc. (PMG), a family-owned business with a rich history in fuel distribution and customer service.Location: Clochester, CTPosition: Sales AssociateRole Summary:The Sales Associate is responsible for consistently delivering...


  • Colchester, Connecticut, United States Henny Penny Full time

    Job OverviewCompany Overview: Henny Penny operates a network of convenience stores under the management of Petroleum Marketing Group, Inc. (PMG), a family-owned enterprise. With a legacy dating back to 1949, we have been serving the community with dedication and commitment. Our extensive fuel distribution network supports over 20 locations across...


  • Colchester, Connecticut, United States Henny Penny Full time

    Job OverviewCompany Overview: Henny Penny convenience stores are managed by Petroleum Marketing Group, Inc. (PMG), a family-owned business that has been serving the community for decades. With a strong presence in Connecticut, PMG operates a network of locations that prioritize customer satisfaction and service excellence.Position Location: Clochester,...


  • Colchester, Connecticut, United States Granite Group Full time

    Job OverviewExciting Role in Bath, Kitchen & Lighting RetailWe are looking for a committed Regional Sink & Spout Sales Consultant to support our operations across various locations. This essential position will help ensure that our showrooms function effectively by providing assistance during peak times, scheduled time off, and unforeseen staff shortages....


  • Colchester, Connecticut, United States Granite Group Full time

    Job OverviewExciting Opportunity at Granite GroupWe are looking for a committed Regional Sink & Spout Sales Representative to enhance our operations across various locations. This essential position will guarantee the seamless functioning of our showrooms by providing support during peak times, scheduled leaves, and unforeseen absences. The ideal candidate...


  • Colchester, Connecticut, United States International Cordage East LTD Full time

    International Cordage East LTD is seeking an experienced Finance Operations Manager. The Finance Operations Manager will oversee the accounting team and manage daily activities within the Finance Department. This role requires close collaboration with the Procurement and Sales divisions. Additionally, under the guidance of the Finance Director, the Finance...


  • Colchester, Connecticut, United States International Cordage East LTD Full time

    International Cordage East LTD is seeking a Financial Operations Manager. The Financial Operations Manager will oversee accounting personnel and the daily functions of the Finance Department. This role requires close collaboration with the Procurement and Sales divisions. Additionally, under the guidance of the Finance Director, the Financial Operations...


  • Colchester, Connecticut, United States International Cordage East LTD Full time

    International Cordage East LTD is seeking a Financial Operations Manager. The Financial Operations Manager will oversee the accounting team and manage daily activities within the Finance Department. This role requires close collaboration with the Procurement and Sales divisions. Additionally, under the guidance of the Accounting Director, the Financial...


  • Colchester, Connecticut, United States GIBBS OIL COMPANY LP Full time

    Gibbs Oil Company LP - Retail Operations Assistant ManagerWe are seeking a dedicated individual to assist in managing our convenience store operations.Key Responsibilities:Support the store manager in daily operational tasks.Ensure the store maintains a welcoming and organized appearance.Handle inventory management including counting, stocking, and ordering...


  • Colchester, Connecticut, United States Drainworks Plumbing & Septic LLC Full time

    Job OverviewAre you looking to advance your plumbing career? Drainworks Plumbing & Septic is seeking a dedicated Plumbing Technician to become a vital part of our team. If you take pride in high-quality installations, adhere to plumbing codes, and provide exceptional customer service, we want to hear from you.Compensation ranges from $85,000 to $120,000...


  • Colchester, Connecticut, United States Drainworks Plumbing & Septic LLC Full time

    Job OverviewAre you prepared to advance your plumbing profession? Look no further! Drainworks Plumbing & Septic LLC is seeking a dedicated Plumbing Technician to become part of our family. If you have a passion for exceptional installations, code-compliant plumbing practices, and delivering outstanding customer service, we want to hear from you.Compensation:...


  • Colchester, Connecticut, United States S & S Worldwide Inc Full time

    Job OverviewCompany: S & S Worldwide IncLocation: Colchester, CTPosition: IT Systems Administrator / Technical Support SpecialistDepartment: Information TechnologyReports To: Technical Services ManagerClassification: ExemptKey Responsibilities:The IT Systems Administrator is tasked with ensuring the configuration, backup, and consistent operational integrity...


  • Colchester, Connecticut, United States S & S Worldwide Inc Full time

    Job DescriptionJob Summary:We are seeking a highly skilled Customer Marketplace Strategist to join our team at S & S Worldwide Inc. As a key member of our National Accounts department, you will play a critical role in coordinating new and existing marketplace policies and programs.Key Responsibilities:Analysis of each marketplace, sales, pricing, and...


  • Colchester, Connecticut, United States Goodwill Industries Southern New England Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Part-Time Donation Center Attendant to join our team at Goodwill Industries Southern New England Inc. As a key member of our donation center team, you will play a vital role in ensuring the smooth operation of our donation centers and providing exceptional customer service to our donors.Key...


  • Colchester, United States Lucky's Trailer Sales Dimmick Group Peterbilt Full time

    Job DescriptionJob DescriptionDimmick Group Peterbilt in Colchester, VT is looking for an Outside Parts Sales Representative/Delivery Driver.  DGP is a family owned and operated truck dealership, now with 9 locations across the Northeast. Visit us on our website, www.dgpeterbilt.com to learn more about our company and what we have to offer.Responsibilities...


  • Colchester, Vermont, United States Lucky's Trailer Sales Dimmick Group Peterbilt Full time

    Trailer Mechanic Opportunity at Lucky's Trailer Sales / Dimmick Group PeterbiltLucky's Trailer Sales / Dimmick Group Peterbilt, a reputable family-operated dealership, is seeking a proficient Trailer Mechanic to become a vital part of their team. In this role, you will be tasked with the essential duties of repairing, servicing, and assembling trailers to...


  • Colchester, Vermont, United States Green Mountain Power Full time

    Become a Key Player at Green Mountain PowerWe are in search of a seasoned SCADA Operations Specialist to enhance our team and oversee the management and evolution of our comprehensive SCADA and Energy Management Systems (EMS). In this pivotal role, you will be instrumental in ensuring the seamless operation and oversight of our substations, generation...

  • Sales Team Manager

    2 months ago


    Colchester, Vermont, United States VIP (Vermont Information Processing) Full time

    Vermont Information Processing is the country's leading provider of software solutions for the beverage industry. We craft the technology that assists in every part of a beverage's journey from its creator to your glass For over 50 years VIP's success have been driven by the relationships we've built with our beverage customers and partners. We work to solve...


  • Colchester, Vermont, United States Field Force Merchandising Full time

    Job OverviewField Force Merchandising is actively looking for part-time retail service specialists to join our team for an ongoing program in grocery retail environments. This role is designed for individuals who can commit to providing exceptional service on a consistent basis.Position DetailsThis is a permanent part-time independent contractor role that...

  • Sales Coordinator

    2 weeks ago


    Colchester, United States International Cordage East LTD Full time

    Job Type Full-time Description InCord has an opening for a detailed-oriented Sales Coordinator. As an Inside Sales Coordinator, you'll be the backbone of our sales function, offering direct assistance to our Sales Manager, playing a fundamental role in our overall sales operations, and providing frontline customer support. If you enjoy interacting with...

  • Sales Coordinator

    2 months ago


    Colchester, United States International Cordage East LTD Full time

    Job Type Full-time Description InCord has an opening for a detailed-oriented Sales Coordinator. As an Inside Sales Coordinator, you'll be the backbone of our sales function, offering direct assistance to our Sales Manager, playing a fundamental role in our overall sales operations, and providing frontline customer support. If you enjoy interacting with...


  • Colchester, Vermont, United States Lucky's Trailer Sales Dimmick Group Peterbilt Full time

    Trailer Mechanic Opportunity at Lucky's Trailer Sales / Dimmick Group PeterbiltLucky's Trailer Sales / Dimmick Group Peterbilt, a reputable family-run dealership, is seeking a proficient Trailer Mechanic to become part of their dedicated team. In this role, you will be tasked with the repair, upkeep, and assembly of trailers, ensuring they operate at peak...

  • Sales Director

    2 months ago


    Colchester, Vermont, United States NuHarbor Security Full time

    The CompanyNuHarbor Security is a leading national cybersecurity services firm, supporting the diverse needs of hundreds of clients with clear, comprehensive, and outcome-based solutions. We support only best-of-breed security technologies with thoroughly trained and vetted analysts. We make cybersecurity easier for our clients by integrating the most...

  • Culinary Specialist

    1 week ago


    Colchester, Vermont, United States Complete Care at Harrington Court Full time

    Join Our Team as a Culinary SpecialistAt Complete Care at Harrington Court, we are dedicated to enhancing the lives of those we serve through exceptional healthcare and heartfelt compassion. We are currently seeking a Culinary Specialist to join our team.About Us:Complete Care at Harrington Court is a respected organization committed to providing quality...


  • Colchester, Vermont, United States gumtree Full time

    EXPERIENCE REGIONAL SALES MANAGER REQUIRED TO MANAGER A SALES TEAM COVER SME SALES IN THE ANGLIA & ESSEX REGIONS IN THE WASTE MANAGEMENT &RECYCLING SECTOR TITLE:Regional Sales Manager Waste & Recycling Business DevelopmentSALARY:GBP55–65K plus GBP20K OTE bonus, car or allowance & benefitsLOCATION:You will be situated between Northeast Greater London and...


  • Colchester, Vermont, United States Army National Guard Full time

    About the JobThe Army National Guard is seeking highly skilled Radiology Specialists to join our team. As a Radiology Specialist, you will play a critical role in the medical field, using medical equipment to scan and diagnose injuries and illnesses in fellow Soldiers.Key ResponsibilitiesPerform radiographic examinations of the digestive, respiratory,...


  • Colchester, Vermont, United States Field Force Merchandising Full time

    Job OverviewField Force Merchandising is seeking part-time retail service merchandisers for ongoing programs in Kroger grocery stores. As a merchandising specialist, you will be responsible for executing merchandising tasks in-store, providing exceptional service, and reporting accurate data and photos.Key Responsibilities:Execute merchandising tasks...


  • Colchester, Vermont, United States Lucky's Trailer Sales Dimmick Group Peterbilt Full time

    As a vital component of customer engagement at our service center, the Service Writer serves as both the initial and concluding point of contact for clients. This role involves welcoming customers, understanding their vehicle concerns, liaising with technicians, and ensuring ongoing communication between the service center and the customer throughout the...

  • Sales Associate

    3 months ago


    Colchester, United States Henny Penny Full time

    Job DescriptionJob DescriptionDescription:COMPANY DESCRIPTION: The Henny Penny convenience stores are operated by Petroleum Marketing Group, Inc. (PMG), a family-owned company. PMG acquired these stores from Hendels, Inc. on October 2, 2018. The sites have served Connecticut (CT) residents since 1949. As part of its fuel distribution business, Hendels,...

  • Sales Associate

    3 months ago


    Colchester, United States Henny Penny Full time

    Job DescriptionJob DescriptionDescription:COMPANY DESCRIPTION: The Henny Penny convenience stores are operated by Petroleum Marketing Group, Inc. (PMG), a family-owned company. PMG acquired these stores from Hendels, Inc. on October 2, 2018. The sites have served Connecticut (CT) residents since 1949. As part of its fuel distribution business, Hendels,...

  • Diesel Technician

    2 months ago


    Colchester, United States Lucky's Trailer Sales Dimmick Group Peterbilt Full time

    Job DescriptionJob DescriptionJob Summary: Dimmick Group Peterbilt and Lucky’s Trailer Sales is seeking a skilled Diesel Technician to join our team in Colchester, Vermont. As a Diesel Tech, you’ll play a crucial role in maintaining and repairing diesel-powered vehicles. Your expertise will ensure that our customers’ vehicles operate efficiently and...

  • Diesel Technician

    2 months ago


    Colchester, United States Lucky's Trailer Sales Dimmick Group Peterbilt Full time

    Job DescriptionJob DescriptionJob Summary: Dimmick Group Peterbilt and Lucky’s Trailer Sales is seeking a skilled Diesel Technician to join our team in Colchester, Vermont. As a Diesel Tech, you’ll play a crucial role in maintaining and repairing diesel-powered vehicles. Your expertise will ensure that our customers’ vehicles operate efficiently and...


  • Colchester, Vermont, United States Adecco Full time

    Job DescriptionOur client, a prominent utility provider, is currently looking for an Equipment Maintenance Specialist for a direct hire opportunity on the first shift (Monday to Friday during summer months, and a unique rotation during winter months). SUMMARYThe Equipment Maintenance Specialist plays a crucial role in supporting our operations and clients by...


  • Colchester, Vermont, United States Dimmick Group Peterbilt Full time

    Dimmick Group Peterbilt, a family-owned dealership, is in search of a dedicated and skilled individual to join our team as a Trailer Repair Specialist. With a workforce of over 220 employees across multiple locations, we are committed to delivering outstanding service to our clients. The Trailer Repair Specialist will be tasked with the repair, maintenance,...