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Front of House Operations Manager

2 months ago

Wilmington, North Carolina, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and experienced Front of House Manager to join our team at the Hopkins Center. This is a supervisory role that requires strong leadership and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Supervise and manage the Front of House staff, including part-time student House Managers, Ushers, and Volunteers.
  • Oversee the planning and execution of all public events, including front of house set-ups and troubleshooting during events.
  • Ensure the comfort and safety of patrons, including accessibility and ADA compliance.
  • Manage the Hopkins Center database of record and prepare events reports.
  • Reconcile merchandise sales and oversee the sale of merchandise.
Requirements
  • Bachelor's degree or equivalent combination of education and experience.
  • One to three years of administrative experience in an arts-related setting.
  • Proven organizational and interpersonal skills, with the ability to develop professional working relationships with students and volunteers.
  • Proficiency in Microsoft Office suite applications, including Outlook, Word, and Excel.
  • Ability to work irregular schedules, including nights and weekends.
Preferred Qualifications
  • Strong interest and knowledge of the performing arts.
  • Experience with NSCAN and Tessitura.
  • Comfortable with the Google Platform and other cloud-based collaboration spaces.
What We Offer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status.