Customer Service Representative
4 weeks ago
Piedmont Airlines is seeking a motivated and reliable professional to join our team as a Customer Service Agent in our Ground Handling Department.
Key Responsibilities:- Assist passengers in boarding and disembarking flights
- Monitor computerized passenger boarding
- Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
- Change customer flight itinerary and seat assignments as required
- Operate the Jetway
- Load and unload baggage and cargo
- Operate motorized service vehicles and equipment
- Guide and park aircraft
- Perform cabin maintenance tasks
- Work together as a team to provide excellent customer service and meet corporate objectives
- Successful completion of training course
- Ability to meet company goals and customer expectations in a high-energy environment
- Effective communication skills
- Ability to organize, prioritize, and multitask
- Previous airline experience
- Previous employment as a front-line customer service provider
- Basic knowledge of computer applications and programs
Airport ramp environment, subject to varied weather conditions and elevated noise levels
Physical Requirements:- Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
- Handle objects up to 70 pounds regularly
Piedmont Airlines offers a competitive salary, performance-based bonuses, and relocation packages, subject to company policy and performance metrics. We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your application by October 26, 2024, to be considered for this exciting opportunity.
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