Customer Service Representative
1 month ago
U-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Responsibilities:- Assist customers with U-Haul products and services
- Use U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot
- Answer customer questions and provide education on products and services
- Prepare rental invoices and accept equipment returned from rental
- Install hitches and trailer wiring
- Fulfill propane and drive a forklift (certification offered through U-Haul)
- Valid driver's license and good driving record
- High school diploma or equivalent
The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.
The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, and positioning oneself to reach objects at varying heights.
U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We will not hire or re-hire individuals who use nicotine products in certain states.
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