Showroom Sales Specialist

2 weeks ago


Nashua, New Hampshire, United States The Norfolk Companies Full time

Position Overview
This full-time role is essential for ensuring the smooth operation of our showroom, which has been a cornerstone of The Norfolk Companies for over 40 years. We pride ourselves on delivering stunning kitchen and bath designs while maintaining exceptional service standards.

Key Responsibilities
The Sales Coordinator plays a pivotal role in daily operations by assisting clients and designers, ensuring an efficient workflow. This position is customer-facing, requiring a professional demeanor, strong organizational skills, and the ability to manage multiple tasks effectively.

Daily Duties Include:

  • Being the first point of contact for clients through various communication channels, identifying their interests and decision-making stages.
  • Facilitating introductions to our expert designers while showcasing our exquisite showroom.
  • Maintaining the showroom's presentation, ensuring displays are attractive and promotional materials are up-to-date.

Qualifications

  • Exceptional communication skills and a pleasant phone manner.
  • Self-motivated with a desire to learn and grow within the role.
  • Highly organized with a commitment to maintaining a tidy workspace.
  • Ability to handle multiple tasks efficiently.
  • Professional and courteous with a strong customer service focus.
  • Proficient in utilizing the internet for product research.
  • Fluency in English is required; bilingual skills are a plus.

Experience and Skills

  • Previous experience in a front office or customer support role.
  • At least 2 years of experience in a sales or retail environment.
  • Proficiency in Microsoft Office applications.
  • Knowledge of kitchen cabinet products is advantageous.
  • Familiarity with HubSpot is beneficial.

Work Environment

  • Ability to sit for extended periods and work on a computer.
  • Physical capability to walk, bend, and stand as needed.
  • Professional appearance is required.
  • Must be able to pass any necessary drug screening and medical examinations.
  • Ability to lift or pull weights exceeding 30 lbs.

Compensation
The salary range for this position is $20.00 to $23.00 per hour.



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