Hospitality Manager

3 weeks ago

New York, New York, United States Arva at Aman New York by F&B 575 Full time

The Restaurant Manager at Arva Italian Restaurant, part of F&B 575 LLC, is responsible for ensuring the smooth and efficient operation of the restaurant while consistently exceeding guest expectations regarding service quality and product excellence.

Compensation: This role offers an annual salary ranging from $80,000 to $85,000.

KEY RESPONSIBILITIES

The primary duties and essential functions of this position include, but are not limited to:

  • Welcome, seat, and assist guests with a professional demeanor.
  • Recruit, train, evaluate, and schedule restaurant personnel.
  • Handle administrative tasks including scheduling, payroll management, and inventory control.
  • Conduct inspections throughout the restaurant to ensure service standards are upheld.
  • Address guest inquiries and coordinate special requests effectively.
  • Uphold the established guidelines and policies of the organization.
  • Implement and communicate new menu items and promotional events.
  • Provide assistance and information to guests in public areas as needed.
  • Offer leadership and support to all food and beverage staff.
  • Participate in all assigned meetings and training sessions.
  • Relay guest information and updates to relevant hotel colleagues promptly.
  • Maintain a comprehensive record of guest preferences regarding food and beverage.
  • Additional responsibilities include:
    • Creating monthly and weekly forecasts.
    • Overseeing payroll for the department.
    • Assigning group bookings and special events to management staff.
    • Attending daily, weekly, and monthly meetings related to hotel and food & beverage operations.
    • Updating and developing menus as necessary.
    • Revising departmental standards and procedures as required.
    • Assisting in the preparation and distribution of daily reports.
  • Greet all guests, colleagues, and clients warmly and professionally.
  • Efficiently manage inquiries and reservations to maximize sales opportunities.
  • Encourage team commitment and a positive work environment.
  • Ensure team members adhere to company grooming standards.
  • Share insights, best practices, and challenges with the team, fostering collaborative decision-making.
  • Perform various other duties as assigned by hotel management.

QUALIFICATIONS

  • A minimum of 5 years of experience in a luxury hotel setting or a similar role in the restaurant or food and beverage industry.
  • Availability to work flexible hours, including weekends.
  • A positive, engaging, and energetic personality.
  • Strong organizational skills and the ability to work independently.
  • Exceptional attention to detail and extensive knowledge of service standards.
  • Proficient understanding of food preparation, wine, and spirits.
  • Culturally sensitive and aware of diverse customer needs.
  • Excellent written and verbal communication skills in English.
  • Able to manage multiple tasks in a fast-paced environment.
  • Strong interpersonal skills and the ability to work under pressure with various stakeholders.
  • Ability to maintain a professional appearance in accordance with company policies.
  • Capability to stand for extended periods.
  • Multilingual skills are a plus.
  • Possession of TIPS and Food Handler's Certification.

For more information about Arva at Aman New York by F&B 575, please visit our website.

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