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Healthcare Administrative Assistant

2 months ago

Virginia Beach, Virginia, United States Arthritis Consultants of Tidewater Full time
Position Overview

As a vital member of our team at Arthritis Consultants of Tidewater, the Healthcare Administrative Assistant plays a crucial role in ensuring smooth operations within our medical facility.

Key Responsibilities:

Patient Interaction: Welcome and register patients, creating a friendly and supportive atmosphere.

Appointment Management: Organize and verify patient appointments, both in-person and via telephone.

Data Management: Gather and maintain patient records, including medical history and insurance information.

Administrative Support: Provide assistance with various clerical tasks, including filing, faxing, and scanning documentation.

Documentation: Utilize medical terminology to accurately record patient symptoms, diagnoses, and treatment plans.

Insurance Processing: Code and submit claims to insurance providers for reimbursement.

Patient Care Assistance: Conduct basic patient care activities, such as measuring vital signs and preparing patients for examinations.

X-ray Support: Assist with X-ray procedures as required.

Customer Service: Deliver exceptional service by addressing patient inquiries, concerns, and requests promptly.

Qualifications:

Education: A high school diploma or equivalent is required; further education in medical administration is advantageous.

Skills: Proficiency in medical terminology and administrative functions is essential.

Coding Knowledge: Familiarity with coding practices for insurance claim submissions is necessary.

Software Experience: Experience with electronic health record systems is preferred.

Certifications: Basic life support certification is beneficial.

Attributes: Strong attention to detail, organizational capabilities, and excellent communication skills are vital for interacting with patients and healthcare professionals.

Confidentiality: Ability to uphold the confidentiality of patient information is critical.

Anatomical Knowledge: Understanding of anatomy is advantageous for comprehending medical procedures.