Digital Transformation Specialist

3 days ago


Boston, Massachusetts, United States Fidelity Investments Full time
Job Description:

The Role

Fidelity Investments is seeking a highly skilled professional to join our Digital Workplace team as a Digital Transformation Specialist. As a key member of our team, you will play a critical role in ensuring a seamless digital experience for our associates.

Key Responsibilities:

  • Develop and execute change management strategies to maximize adoption and minimize resistance
  • Provide strategic consultation on digital strategy and process improvement
  • Lead the deployment of large-scale technical product rollouts
  • Assist with associate engagement, organizational change management, and strategic planning
  • Develop strategies to accelerate adoption, enhance utilization, and improve proficiency in using Enterprise Technology products

Requirements:

  • College degree required, MBA a plus
  • Experience or certification in deployment of large-scale technical product rollouts and change management
  • 3 plus years of experience in digital strategy and process improvement involving technology
  • Exceptional writing, storytelling, and verbal communication skills specifically for technical change management

The Team

As a member of the Digital Workplace team, you will work in a collaborative, dynamic, and creative environment at Fidelity Investments. Our team is focused on understanding the associate experience, driving innovative digital experiences, and ensuring everyone has the right digital tools, training, and support to do their best work.

We craft effective change management and adoption communications and pay attention to every detail in the "last mile." We work hand-in-hand across enterprise teams to jointly develop vision, prioritize, and execute on specific digital products.



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