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Digital Transformation Partner

2 months ago

Boston, Massachusetts, United States Publicis Sapient Full time
About the Role

We are seeking a highly skilled and experienced Client Partner to join our elite Growth Force team at Publicis Sapient. As a Client Partner, you will be responsible for driving and leading stewardship in 1-3 healthcare clients, acting as their PS leader and ensuring profitable YoY Growth.

Key Responsibilities
  • Partner with clients to identify new opportunities, new buying centers, and innovative ways to help our clients evolve for a more digital-enabled future, positively impacting their business and their customers and ultimately improving healthcare.
  • Develop a relationship map, 3–5-year vision and strategy, and manage tactical executions to sell the full PS portfolio.
  • Foster deeper relationships with customer CXOs (beyond the CIO) through marketing campaigns, thought leadership activities, account references, and PR/media opportunities.
  • Shape proposals and negotiate agreements focused on achieving mutually beneficial outcomes for PS and its clients.
  • Own monthly, quarterly, and annual booking targets and ensure contractual arrangements meet defined commercials goals.
  • Manage and ensure delivery expectations and satisfaction by orchestrating relevant Delivery stakeholders.
  • Advocate for your clients internally and ensure all opportunities are accurately reflected and forecasted in the PS CRM pipeline to provide visibility and cross-sell opportunities with all practices, capabilities, and alliance partner teams.
  • Maintain a thorough understanding of the PS GTM offerings and solutions, brand and network building, cross-client line of businesses, and industry trends.
  • Cross-sell across our horizontals, services, solutions, and capabilities.
  • Demonstrate a high level of performance and results in goal achievement, account management, people and diversity development, business / financial / technical specialization, innovations, and contributions to the PS Growth Force Community.
  • Manage PS Internal stakeholders and build a dedicated and virtual team of experts to match our offerings to Client priorities.
  • Contribute to Global Client Partner community and Growth Force community strategies, best practices, case studies, and education.
Requirements
  • Minimum of 10 years in industry and professional services with demonstrated success and growth as an account manager or client partner.
  • Experience managing large accounts of $5-10M.
  • Strong understanding and passion of the healthcare sector, awareness of industry trends, challenges, opportunities and disruptors.
  • A passion for people, leadership, equality, and society.
  • Ability to develop and nurture Trusted Partner-level relationships with both C-suite client contacts and internal stakeholders via a strong industry POV and understanding of client needs.
  • Strong global leadership capability to manage a team of up to 200 and lead change while inspiring and developing others.
  • Strong learning mindset and drive for continuous evolution and self-improvement, including cultivating learning agility, development of personal adaptability, and pursuit of excellence.
  • Flexible and mobile, able to work in a hybrid WFH, office, and travel environment as the role necessitates.