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Customer Experience Ambassador

1 month ago

Beverly Hills, California, United States Ermenegildo Zegna N.V. Full time
About Ermenegildo Zegna N.V.

Ermenegildo Zegna N.V. is a leading global luxury menswear brand, recognized for its high-quality products and exceptional customer service.

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, driving sales, and promoting our luxury products.

Key Responsibilities
  • Provide personalized customer service, ensuring a memorable luxury shopping experience.
  • Develop and maintain relationships with customers, understanding their needs and preferences.
  • Drive sales through effective product knowledge, visual merchandising, and sales techniques.
  • Collaborate with the sales team to achieve sales targets and promote the brand.
  • Utilize CRM software to manage customer interactions and data.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Knowledge of luxury menswear and customer service principles.
  • Proficient in digital technology and CRM software.
  • Ability to self-learn and self-develop.
What We Offer

We offer a competitive hourly rate, plus commission, and opportunities for career growth and development.

Join our team and become a part of a global luxury brand that values customer satisfaction and excellence.