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Safety Ambassador
1 month ago
As a Safety Ambassador with SMS Holdings, you will play a vital role in maintaining a safe and welcoming environment for downtown workers, residents, and visitors. Your primary responsibility will be to patrol the city on bike, serving as a deterrent to unwanted activity and providing information, assistance, and directions to those in need.
Key Responsibilities:
- Patrol assigned zones to deter unwanted activity and provide a visible presence.
- Observe and report any suspicious behavior or criminal activity to local authorities.
- Address low-level quality of life crimes, such as aggressive panhandling, loitering, and disruptive behavior, in a firm and courteous manner.
- Provide exceptional customer service by acknowledging pedestrians with a friendly greeting and offering directions, information, and recommendations.
- Develop and maintain relationships with district businesses to share information and promote the customer's interests.
- Prepare and submit written reports on incidents and property conditions.
- Maintain a positive and professional environment, adhering to applicable laws, regulations, and company standards.
Benefits:
SMS Holdings offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off, holidays, and a 401K retirement savings plan.
Requirements:
- Must be able to ride a bike or traverse continuously during an eight-hour shift.
- Must be able to work outdoors in all conditions with provided inclement weather gear.
- Must be able to speak, read, and write the English language to create basic reports.