Front Desk Representative

4 weeks ago


Round Rock, Texas, United States Kalahari Resorts and Conventions Full time

Job Summary

We are seeking a skilled Front Desk Agent to join our team at Kalahari Resorts Conventions. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a beyond-expectation experience for all guests.

Key Responsibilities

  • Assist guests during check-in, stay, and check-out
  • Provide information about resort amenities and services
  • Resolve guest complaints and concerns in a professional and courteous manner
  • Work collaboratively with other departments to ensure seamless guest experience

Requirements

  • 1-2 years of front desk or guest service experience
  • Hospitality management degree or certificate preferred but not required

About Us

Kalahari Resorts Conventions is a leading provider of waterpark resorts and conference experiences. We are committed to delivering exceptional service and creating memorable experiences for our guests.

Benefits

  • Promotion from within
  • Mental, financial, physical, work-life, and career wellness initiatives
  • Educational opportunities
  • Full and varied benefit package available for full-time associates
  • 401(k) with company match
  • Appreciation days, parties, and retention programs
  • Paid time off, dedicated wellness days, and holiday pay
  • Discounts and resort benefits

Kalahari Resorts Conventions is an equal opportunity employer and frequently receives awards and accolades for taking care of its associates and guests.



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