Technical Support Specialist

1 week ago


Stratham, United States TEKsystems Full time
Job Overview

Position Summary:

We are seeking a skilled Technical Support Specialist to join our team at TEKsystems. This role requires an individual who can effectively manage various technical challenges without becoming overwhelmed. A strong emphasis on professional communication and a customer-centric approach is essential, particularly when interacting with executives.

Key Responsibilities:

  • Provide desktop support for both Windows 10 and Mac operating systems.
  • Troubleshoot hardware and software issues efficiently.
  • Assist with operational and application support as needed.
  • Deliver exceptional customer service and help desk support.
  • Utilize SCCM for system management and imaging tasks.

Essential Skills:

The ideal candidate will possess the following skills:

  • Proficiency in desktop support and troubleshooting.
  • Experience with hardware and software support.
  • Familiarity with Microsoft Office Suite.
  • Strong customer service skills.

Qualifications:

Applicants should meet the following qualifications:

  • A degree in Computer Science or a related technology field is preferred.
  • Must be fully vaccinated.

Experience Level:

This position is suited for individuals at an intermediate level of experience.



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