Loss Prevention Specialist
5 days ago
Job Overview:
Position Summary:
The Loss Prevention Agent is a critical role within Uniqlo Co., Ltd. responsible for implementing and maintaining a comprehensive loss prevention program to safeguard company assets and ensure a safe working environment.
Key Responsibilities:
- Develop and maintain a thorough understanding of loss prevention policies, procedures, and standards to ensure compliance and effective implementation.
- Train and educate store employees on loss prevention policies and procedures, ensuring they are aware of their roles and responsibilities in maintaining a secure environment.
- Conduct regular audits and investigations to identify and address potential loss and safety concerns, partnering with management to implement corrective actions.
- Collaborate with the Loss Prevention Manager to develop and implement strategies to reduce shrinkage and improve overall loss prevention efforts.
- Prepare and submit incident reports, accident reports, and investigative reports in accordance with company guidelines.
- Assist in the investigation of employee policy and procedure violations, providing recommendations for improvement.
- Communicate and support initiatives aimed at reducing shortages, including audits, inventory counts, and other related activities.
- Offer recommendations and solutions to potential loss and safety concerns, ensuring a proactive approach to risk management.
- Maintain confidentiality regarding current and past investigations and outcomes, adhering to company policies and procedures.
- Participate in special projects as assigned and respond to alarm calls as needed to resolve issues causing them.
Qualifications:
- Ability to physically apprehend and assist in the detention of shoplifters as required.
- Strong verbal and written communication skills are essential for effective collaboration with employees and management.
- Basic knowledge of computer applications, including Excel, Word, and PowerPoint, is necessary for data analysis and reporting.
- High school diploma or equivalent is required; relevant experience in loss prevention or a related field is preferred.
- Ability to work extended periods at a desk or standing/walking as required, with a flexible schedule including nights and weekends.
- Experience in conducting investigations and a background in retail loss prevention are highly desirable.
Benefits:
- Full-time, hourly position with comprehensive benefits package, including medical, dental, vision, life, and disability insurance.
- Flexible spending and commuter benefits accounts.
- 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date.
- 8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays.
- 401(k) plan with employer matching.
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