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Group Benefits Coordinator

2 months ago

Irvine, California, United States Lincoln Financial Group Full time
Job Summary

We are seeking a highly skilled Claims Specialist to join our team at Lincoln Financial Group. As a Claims Specialist, you will be responsible for managing the claim process from initial request to return to work, collaborating with case managers and medical professionals to make timely determinations, and providing exceptional customer service.

Key Responsibilities
  • Communicate with claimants, employers, and medical professionals to gather necessary claim information.
  • Collaborate with case managers and medical professionals to make appropriate claim determinations.
  • Review complex medical records and leverage various tools and resources to understand approval durations and future action planning.
  • Complete accurate financial calculations consistent with company and state guidelines.
  • Provide exceptional customer service and proactively recognize customer and claimant needs.
Requirements
  • High School or GED
  • 1-2 years of experience in customer service, leaves, or short-term disability
  • Strong written and verbal communication skills
  • Excellent organizational skills with the ability to multi-task
Preferred Qualifications
  • Absence management experience
What We Offer
  • A clearly defined career framework to help you successfully manage your career
  • Leadership development and virtual training opportunities
  • PTO/parental leave
  • Free financial counseling, health coaching, and employee assistance program
  • Tuition assistance program
  • A leadership team that prioritizes your health and well-being
  • Effective productivity/technology tools and training
Pay Range

$ - $; Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency, and qualifications required for the role.