Aircraft Services Administrator

1 week ago

Phoenix, Arizona, United States Cutter Holding Co Full time
Job Overview

Position Summary:

The Aircraft Services Administrator plays a crucial role in supporting the Aircraft Services Manager by managing all administrative functions within the operational facility. This includes overseeing the initiation and closure of work orders in the production control system. The position is also tasked with generating accurate work order invoices.

Key Responsibilities:

  • Maintain a professional demeanor while interacting with clients and suppliers, as the Service Administrator often serves as the initial point of contact for our organization.
  • Initiate and finalize aircraft work orders efficiently.
  • Ensure timely billing and payment of work orders.
  • Handle shipping, receiving, inventory management, and stock counting.
  • Manage wire transfers and ensure internal billing is processed.
  • File completed work orders systematically.
  • Create and dispatch purchase orders to suppliers.
  • Prepare weekly reports for the Aircraft Services Manager.
  • Answer incoming calls and direct them to the appropriate personnel.
  • Accurately process employee payroll information.
  • Transport passengers and crew members to designated locations.
  • Other duties as assigned.

Physical Requirements:

  • Ability to lift items weighing up to 30 pounds occasionally.

Work Environment:

  • Industrial/Hangar setting.
  • Office setting.

Education Requirements:

  • High School Diploma or equivalent.

Experience Requirements:

  • Previous experience in a Repair Station is preferred.
  • Experience in a Fixed Base Operation (FBO) is preferred.
  • Strong interpersonal skills are essential due to significant interaction with clients and suppliers.
  • Proficient computer skills, including Microsoft Office, particularly Excel.
  • Exceptional customer service, organizational, and communication skills are required.
  • Detail-oriented with the ability to manage multiple tasks in a fast-paced environment.
  • Familiarity with aviation maintenance software is advantageous.
  • Flexibility to work early or late as workload demands, including occasional weekends.

Additional Requirements:

  • Must pass background and drug screening tests.
  • Maintain a clean driving record.

Ideal Candidate Attributes:

  • Exhibits a friendly and cooperative attitude.
  • Demonstrates reliability and responsibility.
  • Displays strong attention to detail.
  • Maintains composure under pressure and handles criticism constructively.
  • Open to change and adaptable to various workplace situations.
  • Willingness to take on challenges and responsibilities.
  • Shows sensitivity to the needs and feelings of others.
  • Self-motivated and capable of working independently.
  • Demonstrates persistence in overcoming obstacles.

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