Radiology Administrative Coordinator

2 weeks ago

New York, New York, United States New York Imaging Service Full time
Radiology Front Desk Receptionist
Location: Manhattan, NY

At New York Imaging (NYI), we are at the forefront of diagnostic imaging innovation. Our dedicated team of expert radiologists and technologists across our state-of-the-art facilities is committed to providing exceptional patient care. Utilizing the latest imaging technologies and fostering interdisciplinary collaboration, we deliver accurate diagnostic solutions that guide effective treatment pathways.

Key Responsibilities:
  • Oversee the daily operational procedures of the front office.
  • Greet patients and visitors warmly, ensuring a professional atmosphere.
  • Provide comfort to patients while maintaining an organized reception area.
  • Handle incoming calls; address inquiries, resolve concerns, and manage patient appointment scheduling.
  • Process co-payments and ensure daily financial reconciliation.
  • Assist patients in completing necessary forms and documentation.
  • Maintain patient records using the practice's electronic medical record (EMR) system.
  • Coordinate and manage physician schedules according to established guidelines.
  • Distribute quality assurance surveys and assist with preventive screenings.
  • Collaborate with nursing staff to monitor and respond to messages from Care Team inboxes.
  • Ensure all patients requiring appointments are scheduled appropriately by reviewing daily visit lists.
  • Uphold patient confidentiality by adhering to HIPAA regulations.
  • Contribute to team operations by adapting to various related roles as needed.
  • Maintain the office's daily operations by following established policies and procedures.
Qualifications:
  • High School diploma with a minimum of 1 year of relevant experience.
  • Bachelor's Degree is preferred.
  • Strong verbal and written communication skills.
  • Ability to work collaboratively within a team environment.
  • Proficiency in typing and computer skills is advantageous.
  • Exceptional customer service abilities.
  • Prior experience in a similar role is beneficial.
Compensation: Salary up to $23 per hour, commensurate with experience and education.

Benefits: Full-time benefits include Tuition Reimbursement, Health Insurance from day one, Dental and Vision coverage, Life Insurance, Short and Long-term disability, 401k Plan, generous Paid Time Off, 8 paid holidays (including 2 floating days), and more.

New York Imaging is an Equal Opportunity Employer.

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