Long-Term Care Service Manager
2 weeks ago
Work Arrangement: Remote with travel requirements
Working Hours: 8 am - 5 pm (Monday to Friday)
Key Responsibilities:
- Oversee a caseload of healthcare members requiring long-term care support.
- Conduct monthly and quarterly outreach to members, involving significant travel.
- Perform assessments and maintain detailed documentation regarding member status.
- Engage with members, caregivers, and providers to gather essential information for care plan formulation.
- Monitor service delivery and maintain communication with members and caregivers through both in-person visits and phone interactions.
- Authorize and coordinate referrals for necessary services.
- Ensure continuity of care by identifying and addressing any gaps in service delivery.
- Facilitate the integration of informal or voluntary services into the member's care plan.
- Collaborate with healthcare professionals to develop and implement effective discharge and care plans.
- Assist members in navigating complaints and appeals processes.
- Bachelor's degree or a valid Registered Nurse License with a minimum of 2 years in care management.
- Alternatively, a Licensed Practical Nurse with 4+ years of care management experience or 6+ years of relevant experience.
- Preferred experience in home health, discharge planning, or long-term care settings.
- Valid driver's license is required.
- 2+ years of experience in Care Management.
- Familiarity with electronic medical records.
- Proficiency in Microsoft Office Suite.
Valid driver's license is mandatory.
Note: This position is offered by a no-fee agency.
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