Customer Service Representative

9 hours ago


Jersey City, New Jersey, United States Trinity Solar Careers Full time
Job Details

Job Title: Customer Service Representative

Job Location: Wall, NJ Corporate Office

Position Type: Full Time

Education Level: High School or Equivalent

Salary Range: $19.00 - $20.00 Hourly

Job Description

At Trinity Solar Careers, we're committed to delivering exceptional customer experiences from project inception to completion. As a Customer Service Representative, you'll play a vital role in providing professional and courteous communication with customers and across departments.

Key Responsibilities:
  • Develop strong positive working relationships with customers and colleagues.
  • Regularly monitor all active projects for accuracy of information and to ensure that deadlines are being upheld while providing necessary communication to customers and the organization.
  • Utilize organizational and time management skills to prioritize and adjust daily tasks.
  • Coordinate efforts with customers and sales representatives to obtain documentation necessary for solar projects.
Qualifications & Experience:
  • Strong communication skills, including the use of a call management system, text messaging, and email.
  • Ability to mitigate customer concerns while arriving at the best positive outcome.
  • Proficiency with Microsoft Office, Adobe PDF, and Document Management.
  • SalesForce.com experience is preferred.
What We Offer:
  • A career path to success in one of the fastest-growing fields in the country.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous PTO program and 401k plan with company match.
  • Opportunities for professional growth and development.

We're an Equal Opportunity Employer committed to diversity in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.



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