Vice President of Cyber Claims Oversight
2 weeks ago
The Vice President of Cyber Claims Oversight will be responsible for the technical leadership of a dedicated team comprising 17 adjusters and 2 data analysts.
KEY RESPONSIBILITIES:
Lead the management of a select portfolio of intricate, significant, or systemic cyber claims. Develop and deliver comprehensive training programs aimed at enhancing the technical expertise of the entire cyber claims division, covering topics such as legal considerations, coverage nuances, service standards, and compliance protocols. Act as the primary liaison for cyber claims with underwriting partners, providing insights on claim patterns, substantial losses, emerging threats, and refinement of policy language. Ensure that the claims management strategy aligns with underwriting objectives. Oversee the handling of catastrophe (CAT) claims, including the negotiation of vendor agreements and ensuring adequate capacity is established for all vendors in the event of a catastrophe. Serve as the main claims resource for underwriting and product management leadership during the drafting and review of new products and endorsements, offering guidance to managers, supervisors, and examiners. Engage with brokers and insured parties through marketing initiatives and participate in industry seminars as necessary. Collaborate with actuaries and underwriting teams to assist in the analysis and preparation of analytical reports and presentations for discussions with senior leadership. In partnership with the tower lead, define and implement criteria for monitoring, managing, and overseeing systemic or quasi-systemic claims, including cross-border claims. Ensure uniformity in claims handling and policy interpretation. Review second-level coverage disputes according to established protocols and provide technical oversight to cyber adjusters. Alongside the tower lead, supervise the data analytics team to guarantee a global data collection policy is established, ensuring that necessary data is captured accurately and consistently. Coordinate with the vendor management team to maintain an updated vendor panel, onboard new vendors, and address any vendor-related issues.REQUIRED QUALIFICATIONS:
Strong background in cyber and professional liability, with experience in compliance and regulatory matters. Bachelor's degree or equivalent; Juris Doctorate is preferred. Professional designations such as CPCU, SCLA, AIC, etc., are advantageous. Proven management and leadership skills. At least 7-10 years of experience in cyber or professional liability claims handling. Extensive knowledge of coverage and contractual obligations. Strong analytical and investigative capabilities. Technical expertise in coverage application, litigation, and contractual relationships. Excellent verbal and written communication skills, including proficiency in large-group presentations. Articulate in both written and spoken communication. Strong interpersonal skills with the ability to foster and maintain business relationships across various levels.The compensation range for this position is between $128,500 and $215,000, with the specific offer contingent upon the applicant's qualifications and other relevant factors. This role may also qualify for participation in a discretionary annual incentive program. CHUBB provides a comprehensive benefits package, details of which can be found in the company's offerings. The disclosed pay range may be adjusted based on geographic differentials for the location where the position is filled.
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