Clinical Operations Manager
2 days ago
As a Clinical Operations Manager at CenterWell Home Health, you will play a critical role in overseeing the delivery of high-quality patient care services. This position requires a strong leader who can coordinate and manage clinical operations, ensuring that patients receive the best possible care.
Key Responsibilities- Develop and Implement Clinical Operations Strategies
Develop, plan, implement, analyze, and organize clinical operations for a specific location, ensuring that patients receive timely and effective care.
Conduct Patient Assessments and ReassessmentsConduct assessments and reassessments of patients, including updating care plans and interpreting patient needs, while adhering to Company, physician, and/or health facility procedures/policies.
Manage Clinical StaffManage the assignment of caregivers, ensuring that patients receive the best possible care. Instruct and guide clinicians to promote more effective performance and delivery of quality home care services.
Oversee Quality Assurance and Performance ImprovementResponsible for and oversees the delivery of care to all patients served by the location. Receives case referrals, reviews available patient information, and determines home health or hospice needs. Accountable to ensure patients meet admission criteria and make the decision to admit patients to service.
Collaborate with Cross-Functional TeamsCoordinates communication between team members, attending physicians, caregivers, and other stakeholders to ensure the appropriateness of care and outcome planning.
Lead Performance Improvement InitiativesWorks in conjunction with the Branch Director and Company Finance Department to establish location's revenue and budget goals. Participates in sales and marketing initiatives, supervises all clinical employees assigned to a specific location, and carries out supervisory responsibilities in accordance with Company policies and procedures.
Develop and Implement Staff Education ProgramsAssesses staff education needs based on own review of clinical documentation, in addition to feedback and recommendations by Utilization Review staff. Upon completion of the assessment, creates and conducts regular staff education as needed.
Ensure Compliance with Regulatory RequirementsInterprets Company standards and Company policies and procedures to ensure compliance with external regulatory authorities and ensures that caregiver clinical documentation meets internal standards.
Participate in Performance Improvement ActivitiesParticipates in performance improvement activities, maintains ongoing clinical knowledge through internal and external training programs, and provides interpretation of knowledge and direction to staff.
Develop and Maintain Relationships with Referral SourcesMaintains relationships with referral/community sources, participates in professional organizations, and conducts care-related programs.
Requirements- Graduate of an Accredited School of Nursing
Graduate of an accredited School of Nursing.
Current State License as a Registered NurseCurrent state license as a Registered Nurse.
Proof of Current CPRProof of current CPR.
Valid Driver's License, Auto Insurance, and Reliable TransportationValid driver's license, auto insurance, and reliable transportation.
Two Years as a Registered Nurse with at Least One-Year of Management ExperienceTwo years as a Registered Nurse with at least one-year of management experience in a home care, hospice, or equivalent environment.
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