Service Coordinator

4 weeks ago


Elmhurst, Illinois, United States MedSpeed Full time
Job Summary: We are seeking a highly skilled Control Center Service Coordinator to join our team at MedSpeed. As a key member of our operations team, you will be responsible for providing direct supervision of MedSpeed On-Demand client activity, including remote management of MedSpeed LSR's, client satisfaction, and financial market objectives.

Key Responsibilities:

* Demonstrates a high-level understanding of on-demand trends, volumes, and best practices for the regions supported
* Makes or recommends decisions that have a significant impact on business operations or finances within the region they cover
* Carries out and delegates work assignments to Logistic Service Representatives ensuring client and patient expectations are met based on Service Level Agreements (SLA) and Customer Survey Results
* Maintains an expert knowledge of all MedSpeed Markets and serves as a backup to any other Control Center business needs
* Shows flexibility to work different shifts, including weekdays and weekends, as dictated by business needs

Requirements:

* High School Diploma, Associates Degree
* Minimum of 6 months of experience in the customer service or related environment
* Ability to maintain high level of punctuality and consistent, reliable attendance standards
* Demonstrate appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness, and other skills as identified
* Demonstrated leadership ability
* Ability to effectively manage time/multi-task
* Collaborative work style, able to work well within & across departments
* Ability to enter data accurately at a given speed
* Strong typing and computer skills
* Demonstrate excellent verbal and written communication skills

What We Offer:

* Medical, Dental, Vision, and Flexible Spending Account
* 401(K) with Company Match
* Paid Time Off
* Opportunities for Career Advancement - Over 50% of our market managers have been promoted into their roles
* Training Provided - Our Blue Shirt Certified program ensures you excel in your role

  • Elmhurst, Illinois, United States LVMH Full time

    Job SummarySephora is seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team. As a key player in our mission to provide an exceptional shopping experience, you will support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your...

  • Service Coordinator

    4 weeks ago


    Elmhurst, Illinois, United States MedSpeed Full time

    Job SummaryMedSpeed is seeking a highly skilled Control Center Service Coordinator to join our team. As a key member of our operations team, you will be responsible for providing direct supervision of MedSpeed On-Demand client activity, including remote management of MedSpeed LSR's, client satisfaction, and financial market objectives.Key...


  • Elmhurst, Illinois, United States CenterWell Home Health Full time

    About the Role:The Patient Services Coordinator is a vital member of our team at CenterWell Home Health, responsible for ensuring seamless care coordination and continuity for our patients. This role involves scheduling visits, communicating with field staff, patients, and physicians to maintain proper care coordination and continuity of care. The Patient...


  • Elmhurst, Illinois, United States Waxing The City of Elmhurst Full time

    Job Title: Studio CoordinatorWe are seeking a highly skilled and customer-focused Studio Coordinator to join our team at Waxing the City of Elmhurst. As a key member of our front desk team, you will be responsible for creating a warm and welcoming atmosphere for our clients, ensuring exceptional customer service, and providing support to our service...


  • Elmhurst, Illinois, United States McDermott Center Full time

    Job SummaryMcDermott Center is seeking a highly skilled Care Coordinator to provide individualized and evidence-based substance use recovery services to patients in various hospital settings. The ideal candidate will work closely with medical providers and the care coordination team to develop and implement comprehensive recovery plans.Key...


  • Elmhurst, Illinois, United States City of New York Full time

    Job DescriptionThe City of New York is seeking a skilled Business Analyst to support the unit Director in the coordination and planning of contract development and contract management. This role requires excellent organization and project management skills, with the ability to multitask, manage, and track multiple projects and documents.Key...


  • Elmhurst, Illinois, United States Espresso Services Inc Intermix Beverage Full time

    At Espresso Services Inc / Intermix Beverage, we are seeking a skilled Coffee Equipment Service Technician to join our team. As a key member of our service team, you will be responsible for performing installation, service repairs, and maintenance work on customer-owned and company-owned coffee equipment.This role requires a strong understanding of...

  • Office Coordinator

    3 weeks ago


    Elmhurst, Illinois, United States Illinois Window Shade CO Full time

    We are seeking a highly organized and detail-oriented Office Administrator to join our team at Illinois Window Shade CO. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing day-to-day office tasks, and supporting our business growth.Key Responsibilities:Answering phones and responding to...


  • Elmhurst, Illinois, United States Rotech Healthcare Full time

    About Rotech Healthcare Inc.Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We empower patients to manage their health and treatment at home by keeping them engaged in their care and providing high-quality medical products and services...


  • Elmhurst, Illinois, United States Crown Staffing - Villa Park Full time

    Warehouse Receiving Clerk Job in Villa Park, IL - $17.25/Hr. **Job Overview**Crown Staffing is a leading staffing and recruiting company that partners with top employers to connect talented professionals with rewarding career opportunities. Our mission is to unite character-driven individuals with organizations that share our values.**Job Title:** Warehouse...


  • Elmhurst, Illinois, United States Ray Graham Association Current Openings Full time

    Job Title: Qualified Intellectual Disabilities Professional (QIDP)/Case ManagerJob Summary:We are seeking a highly skilled Qualified Intellectual Disabilities Professional (QIDP)/Case Manager to provide exceptional support to individuals with intellectual/developmental disabilities. As a QIDP/Case Manager, you will be responsible for developing and...


  • Elmhurst, Illinois, United States Northshore Full time

    Job Summary:Northshore is seeking a skilled Emergency Services Technician to join our team. As a key member of our healthcare team, you will provide direct care to assigned patients, working closely with RNs to coordinate activities and ensure the highest level of patient care.Key Responsibilities: Provide direct patient care, performing tasks and procedures...


  • Elmhurst, Illinois, United States IDEXX Laboratories Full time

    About the Role:IDEXX Laboratories is seeking a highly motivated and organized Administrative Associate to join our team in Elmhurst, IL. As an Administrative Associate, you will play a critical role in supporting the lab with various tasks, including ordering lab supplies, assisting with inventory, and restocking. You will also be responsible for managing...

  • Executive Assistant

    4 weeks ago


    Elmhurst, Illinois, United States ROYAL COURIER INC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Executive Assistant to provide administrative support to our Executive and office. The ideal candidate will have excellent communication and interpersonal skills, with the ability to maintain confidentiality and work well under pressure.Key ResponsibilitiesManage the Executive's schedule and...


  • Elmhurst, Illinois, United States Northshore Full time

    Job Summary: We are seeking a highly skilled Neuro-Hospitalist Physician to join our team at Northshore. As a key member of our healthcare team, you will provide comprehensive physician services to assess, diagnose, plan, and treat patients with a wide range of health issues or injuries. Your expertise in neurology will be invaluable in ensuring timely,...


  • Elmhurst, Illinois, United States NSI Group Full time

    Customer Operations ManagerWe are seeking a highly motivated and driven Customer Operations Manager to join our dynamic team. Reporting to the VP of Sales, the role will consist of managing customer satisfaction by answering to client needs and coordinating internally with the departments of sales, operations, and procurement.Key Responsibilities:Manage key...


  • Elmhurst, Illinois, United States Inova Health System Full time

    Job Title: Customer Operations ManagerLocation: Remote (must be located in the Chicago area or willing to relocate)Reports to: VP of SalesJob Type: Full-timeWe are a rapidly growing player in the natural private label food industry, dedicated to providing high-quality, organic, and sustainably sourced food products. Our commitment to excellence, innovation,...


  • Elmhurst, Illinois, United States Dewberry Engineers Incorporated Full time

    As a Principal Mechanical Engineer, you will be responsible for providing technical guidance and leading a team of engineers on a variety of private, public, and federal projects related to energy engineering and decarbonization/electrification. This role requires a strong background in mechanical systems, thermal energy infrastructure, and clean energy...


  • Elmhurst, Illinois, United States NorthShore University HealthSystem Full time

    Job Summary:As a Neuro-Hospitalist Physician at NorthShore University HealthSystem, you will provide comprehensive physician services to assess, diagnose, plan, and treat patients with a wide range of health issues or injuries within our facilities or medical group locations. You will collaborate with an interdisciplinary healthcare team to provide timely,...

  • Front Desk Associate

    3 weeks ago


    Elmhurst, Illinois, United States Aligned Modern Health Full time

    We are seeking a highly skilled and personable Front Desk Associate to join our team at Aligned Modern Health. As a key member of our support team, you will be responsible for delivering exceptional patient experiences in a clean, friendly, and inviting atmosphere.Key Responsibilities:Drive patient satisfaction through excellent communication and...