Coffee Equipment Service Technician

3 weeks ago


Elmhurst, Illinois, United States Espresso Services Inc Intermix Beverage Full time

At Espresso Services Inc / Intermix Beverage, we are seeking a skilled Coffee Equipment Service Technician to join our team. As a key member of our service team, you will be responsible for performing installation, service repairs, and maintenance work on customer-owned and company-owned coffee equipment.

This role requires a strong understanding of electrical and hydraulic systems, as well as excellent customer service skills. You will be working closely with our customers to ensure their coffee equipment is running smoothly and efficiently.

The essential functions of this role include:

  • Ensuring all equipment is properly tagged and checked in
  • Completing jobs in FieldAware
  • Communicating with customers on the status of their repairs
  • Communicating parts/supplies shortages to the Parts Coordinator or manager
  • Maintaining a clean and organized shop
  • Participating in the after-hours on-call rotation
  • Ensuring the security of the facility
  • Assisting service technicians with installations and parts delivery
  • Checking in with the manager at the beginning and end of each day

Minimum qualifications for this role include a high school diploma or general education degree (GED), a valid driver's license, and excellent time management and customer service skills.

We offer a competitive pay range of $22 - $28 per hour, as well as a range of benefits including medical and dental insurance, retirement account matching, and ongoing career development and training.



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