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Parts Counter Specialist

2 months ago

Redmond, Oregon, United States Pape Material Handling Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Parts Counter Specialist to join our team at Pape' Material Handling Inc. in Redmond, OR.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers, ensuring timely and accurate delivery of parts and equipment.
  • Utilize literature, computer programs, and parts knowledge to determine customer parts needs and recommend parts or services.
  • Maintain and build strong relationships with customers, ensuring a positive and professional experience.
  • Work effectively in a fast-paced and team-oriented environment, prioritizing tasks and meeting deadlines.
  • Collaborate with colleagues to achieve sales and customer satisfaction goals.
Requirements
  • 2-5 years of verifiable parts counter experience or applicable mechanical/service experience.
  • Extensive knowledge of parts inventory and equipment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Above-average computer and organizational skills, with proficiency in relevant software and systems.
  • Familiarity with standard concepts, practices, and procedures, with the ability to plan and accomplish goals.
Benefits
  • Competitive pay based on skills, training, and experience level.
  • Outstanding benefits package, including medical, dental, vision, and prescription insurance, 401(k) and Roth 401(k) retirement plans, and more.
  • Progressive vacation plans, sick leave, and paid holidays.
  • Opportunities for advancement and professional growth.
  • A dynamic and supportive work environment.
Why Work for Pape' Material Handling Inc.
  • Our company values honesty, integrity, and customer satisfaction.
  • We offer a stable and reputable work environment, with a focus on promoting from within.
  • We invest in our employees' careers through training, resources, and support.
  • We have a large equipment inventory and unparalleled parts inventory.
  • We prioritize employee impact and well-being, with an open-door policy and opportunities for growth.