General Manager of Courtside Club

1 day ago

Miami, Florida, United States Levy Full time
Job Overview

The General Manager of the Courtside Club at Kaseya Center is responsible for overseeing all aspects of the Club's operations, ensuring a premium experience for members and general guests. This role requires strong leadership and team management skills, as well as excellent communication and interpersonal skills, particularly with VIP clientele.

Key Responsibilities
  • Operational Management:
    • Oversee daily operations of the Courtside Club, ensuring all aspects run smoothly and efficiently.
    • Coordinate with department heads (e.g., bar, kitchen, security, entertainment, supply chain) to ensure a seamless guest experience.
    • Monitor venue cleanliness, equipment functionality, and ambiance to uphold brand standards.
  • Membership Management:
    • Manage the Club's exclusive membership program, including attracting, retaining, and engaging VIP members, in partnership with the Miami Heat Premium Managers and VP of STM.
    • Foster strong relationships with members, ensuring personalized service and satisfaction.
    • Implement strategies to increase membership sales and loyalty.
  • Team Leadership & Management:
    • Recruit, hire, train, and supervise a diverse team of managers and staff (bartenders, servers, security, etc.).
    • Lead, coach, and motivate staff to deliver outstanding service and maintain high morale.
    • Schedule staff and manage labor costs to align with business needs and budget.
    • Process By-weekly payroll wages and tips in collaboration with Levy HR Department.
  • Financial Management:
    • Manage club financials, including budgeting, cost control, and revenue growth.
    • Analyze sales reports, adjust strategies to meet revenue targets and control expenses.
    • Perform Monthly inventory following Supply Chain and Financial guidelines.
  • Marketing & Promotions:
    • Work closely with marketing teams to develop and implement promotional strategies, member events, and special parties.
    • Oversee social media presence and promotional campaigns to drive attendance and member engagement.
    • Coordinate events and special guest appearances to create buzz and attract high-end clientele.
  • Customer Service & Experience:
    • Ensure the highest levels of customer service for both members and general guests.
    • Address customer complaints or issues promptly and effectively.
    • Create memorable experiences for VIPs, members, and key clients through personalized service and attention to detail.
  • Compliance & Safety:
    • Ensure all operations comply with local and state regulations, including health, safety, and licensing requirements.
    • Manage security teams to ensure the safety of guests, members, and staff.
    • Oversee staff adherence to alcohol-serving policies and other legal standards.
Requirements
  • Minimum of 5-7 years in a management role within the hospitality, nightclub, or luxury entertainment sector.
  • Experience managing a membership program is preferred.
  • Bachelor's degree in Business, Hospitality Management, or a related field is preferred.
  • Strong leadership and team management capabilities.
  • Excellent communication and interpersonal skills, especially with VIP clientele.
  • Proficiency in financial management, including budgeting and revenue analysis.
  • Marketing and promotional experience, particularly in the nightlife or entertainment industries.
  • Problem-solving and crisis management abilities.
Benefits
  • Competitive salary and Bonus program.
  • Exclusive access to high-profile events and networking opportunities.
  • Opportunities for professional growth within a prestigious, members-only environment.
  • Medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off plan, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs).

  • Fitness Club Manager

    2 weeks ago

    Miami, Florida, United States Grand Fitness Full time

    About Grand FitnessGrand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.About the RoleThe General Manager will be responsible for the oversight of gym operations to ensure an...

  • Fitness Club Operations Manager

    1 week ago

    Miami, Florida, United States Grand Fitness Full time

    Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. As a General Manager, you will be responsible for overseeing gym operations to ensure an exceptional Judgement Free member...

  • General Manager

    3 weeks ago

    Miami, Florida, United States Grand Fitness Mgmt, LLC Full time

    {"h1": "Job Title: General Manager", "h2": "Job Summary", "p": "We are seeking a highly motivated and experienced General Manager to lead our fitness club team. As a General Manager, you will be responsible for overseeing the day-to-day operations of the club, ensuring a high-quality member experience, and driving business growth. Responsibilities", "ul":...

  • General Manager

    1 week ago

    Miami, Florida, United States Grand Fitness Full time

    About the RoleWe are seeking a highly motivated and experienced General Manager to join our team at Grand Fitness Partners. As a General Manager, you will be responsible for overseeing the day-to-day operations of our fitness clubs, ensuring an exceptional member experience, and driving business growth.Key ResponsibilitiesCreate and maintain a welcoming...

  • Pilates Coach at Club Pilates Midtown Miami

    1 month ago

    Miami, Florida, United States Club Pilates Careers Full time

    About Club Pilates: Established in 2007, Club Pilates stands as the largest and most rapidly expanding Pilates franchise across the nation, with locations spanning 33 states and 2 countries. Our diverse class formats cater to a wide array of client needs, accommodating everyone from beginners to advanced practitioners. Training and Development: Club Pilates...

  • Assistant General Manager

    1 week ago

    Miami, Florida, United States Anatomy Full time

    Job OverviewAs an Assistant General Manager at Anatomy, you will play a vital role in leading our club team and driving business results. This is an exciting opportunity to join a dynamic and supportive team-oriented environment.Key ResponsibilitiesAssist the General Manager in overseeing club operations and member experienceAct as General Manager when they...

  • Assistant General Manager

    4 days ago

    Miami, Florida, United States Anatomy Full time

    Job Description**About the Role**We are seeking a highly skilled and experienced professional to join our team as an Assistant General Manager at Anatomy. As a key member of our leadership team, you will play a critical role in driving the success of our club and delivering an exceptional member experience.Key ResponsibilitiesAssist the General Manager in...

  • Maitre D'

    1 week ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    Job SummaryThe Maitre D' is a key position at Fisher Island Club, responsible for coordinating and managing all reservations, dining room seating, guest assistance, and the flow of members in and out of the restaurant. The ideal candidate will possess exceptional leadership and team-building skills, with the ability to inspire and motivate a diverse team.Key...

  • General Manager

    2 weeks ago

    Miami, Florida, United States Grand Fitness Full time

    {"title": "General Manager", "description": "OverviewGrand Fitness Partners is seeking a highly motivated and experienced General Manager to lead our team at one of our Planet Fitness locations. As a General Manager, you will be responsible for overseeing the day-to-day operations of the club, ensuring an exceptional member experience, and driving business...

  • General Manager

    1 month ago

    Miami, Florida, United States Grand Fitness Full time

    About Us:Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.About You:We're looking for a talented and motivated individual to join our team as a General Manager. As a key member...

  • General Manager

    1 month ago

    Miami, Florida, United States Riviera Dining Group Inc Full time

    Job SummaryWe are seeking a highly experienced and skilled General Manager to lead the main floor of Casa Neos, a unique modern agora located on the Miami River. As a key member of the Riviera Dining Group Inc team, you will be responsible for overseeing the day-to-day operations of this 30,000 square foot venue, which encompasses 4 different settings,...

  • Club Manager at Miami Beach

    1 day ago

    Miami, Florida, United States Brunswick Corporation Full time

    Job Title: Club Manager at Miami BeachWe are seeking a highly skilled and experienced Club Manager to join our team at Miami Beach. As a Club Manager, you will be responsible for ensuring the smooth operation of our dock facilities, providing exceptional customer service to our members, and maintaining a clean and well-maintained fleet of boats.Key...

  • General Manager

    1 month ago

    Miami, Florida, United States Grand Fitness Full time

    Job DescriptionAt Grand Fitness, we are seeking a highly motivated and experienced General Manager to oversee the day-to-day operations of our fitness centers. As a key member of our team, you will be responsible for creating a welcoming and inclusive environment for our members, while also driving business growth and profitability.Key...

  • Housekeeping Manager

    1 month ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Manager to join our team at Fisher Island Club. As a key member of our facilities team, you will be responsible for ensuring the highest standards of sanitation, safety, comfort, and aesthetics throughout our club.Key ResponsibilitiesDepartment Leadership: Supervise and manage all...

  • Cook (Full Time) - Faculty Club @ FIU

    2 weeks ago

    Miami, Florida, United States Chartwells Higher Ed - Faculty Club @ FIU Full time

    Job SummaryWe are seeking a skilled Cook to join our team at Faculty Club @ FIU. As a Cook, you will be responsible for preparing high-quality food items according to standardized recipes and instructions. Your attention to detail and ability to work in a fast-paced environment will be essential in ensuring that our customers receive excellent...

  • Housekeeping Manager

    2 weeks ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Manager to join our team at Fisher Island Club. The successful candidate will be responsible for ensuring the highest standards of sanitation, safety, comfort, and aesthetics in our clubhouse and guest rooms.Key ResponsibilitiesSupervise and manage all housekeeping employees, including...

  • Welcome Coordinator

    3 weeks ago

    Miami, Florida, United States Club Med Full time

    Job Title: Welcome & Services CoordinatorAbout the Role:We are seeking a highly skilled and enthusiastic Welcome & Services Coordinator to join our team at Club Med. As a key member of our resort staff, you will be responsible for ensuring that our guests have an exceptional experience from the moment they arrive to the moment they depart.Key...

  • Club Receptionist

    1 month ago

    Miami, Florida, United States Soho House & Co. Full time

    Job Title: Club ReceptionistJob Summary:We are seeking a highly skilled and experienced Club Receptionist to join our team at Soho House & Co. As a Club Receptionist, you will be the first point of contact for members, guests, and staff, providing exceptional service and ensuring a seamless experience for all.Key Responsibilities:Guest Services: Greet guests...

  • Fitness Club Manager

    2 weeks ago

    Miami, Florida, United States Anytime Fitness - Miami, AZ Full time

    About the RoleWe are seeking a highly motivated and experienced General Manager to lead our Anytime Fitness location in Miami, AZ. As a key member of our team, you will be responsible for driving sales growth, managing facility operations, and providing exceptional customer service.Key ResponsibilitiesDevelop and execute sales strategies to drive membership...

  • Oceanfront Club Bartender

    1 month ago

    North Miami Beach, Florida, United States KW PROPERTY MANAGEMENT AND CONSULTING Full time

    Bartending Professional at Oceanfront Private ClubJob Category: EmployeeRequisition Number: BARTE02985Job OverviewWe are seeking a dedicated Bartending Professional to join our team at a prestigious oceanfront private club. This role requires an individual who can provide exceptional service while maintaining the highest standards of quality and...