Fitness Club Manager

2 weeks ago


Miami, Florida, United States Grand Fitness Full time
About Grand Fitness

Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.

About the Role

The General Manager will be responsible for the oversight of gym operations to ensure an exceptional member experience as well as a financially successful club. The General Manager will lead a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Key Responsibilities
  • Create and maintain a welcoming atmosphere for all members, prospective members, and guests.
  • Manage day-to-day club operations.
  • Provide leadership within a team to set and achieve club goals.
  • Recruit, onboard, and train high-performing employees.
  • Delegate responsibilities to club staff and enforce all PF policies and procedures.
  • Track club and employee statistics and reports.
  • Administration and processing of all weekly/bi-weekly employee payroll.
  • Coach and counsel team members through disciplinary process up to termination.
  • Execute retail transactions with accuracy and drive sales goals.
Requirements
  • Bilingual - Spanish.
  • 1+ years of Customer Service experience.
  • 2-3 years of experience supervising and leading a team.
  • Must be 18 years of age.
  • Associate or bachelor's degree are preferred.
  • Willing to become CPR/AED Certified.
  • Strong customer service skills.
  • Strong problem resolution skills.
  • Strong verbal and written communication skills.
  • Basic computer proficiency (Microsoft Suite).
  • Ability to lift up to 50 pounds.
  • Ability to walk and stand for prolonged periods of time.
  • Ability to continuously talk in person or on the phone during shift.


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