Systems Administrator
3 days ago
Job Summary:
The Systems Engineer will provide system administration and configuration, computer operations and management, integrations, support and troubleshooting activities for applications and user support while implementing infrastructure and services for Highgate's large hosted and cloud multi-tenant environments.
Key Responsibilities:
- Support, administer, and implement hosted infrastructure components and associated software and services.
- Support, administer, and configure cloud infrastructure components and associated software and services.
- Perform system maintenance activities for all on-premise and cloud infrastructure components.
- Implement directory service security and group policy to support various infrastructure components.
- Perform system back-up and recovery activities.
- Build and maintain documentation for all technical aspects of infrastructure.
- Assess architecture and technical specifications to meet functional needs and IT standards.
- Collaborate with 3rd party vendors to support and deliver infrastructure and technical solutions.
- Provide escalation support to users and executives as required.
Requirements:
- Bachelor's degree or equivalent industry experience.
- 10 years of progressive experience with LAN/WAN technologies.
- Experience with 3rd party vendor interaction in hosted environments and familiarity with outsourced tier 1 support models.
- Technical problem-solving skills necessary to troubleshoot and resolve system infrastructure issues.
- Excellent customer service skills to establish and maintain effective working relationships.
- Outstanding communication skills including the ability to speak diplomatically and function as a team player.
- Planning and organization skills necessary to prioritize and coordinate own workload within a multiple project setting.
- Ability to operate in a high-energy, high-intensity and evolving environment.
- Demonstrate a strategic/global mindset by determining opportunities and threats through analysis of current and future trends.
Working Knowledge:
- WAN and LAN connectivity, routers, firewalls, and security.
- IP designs in a multi-tenant and multi-data center environment with fail-over & high available capabilities.
- Disaster Prevention, Recovery and Business Continuity concepts and procedures.
- Change management concepts, practices and procedures.
Preferred Qualifications:
Expert knowledge of virtualization technologies including VMware.Working knowledge of Enterprise Class Storage systems, HPE Nimble/Alletra.Fortinet experience is preferred.Why Work for Highgate Hotels Corporate Office TX:
Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. We offer a dynamic and fast-paced work environment with opportunities for growth and development.
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