Customer Service Representative

2 months ago


Troy, Michigan, United States MOD Pizza Full time

Overview:

We're a fast-paced and dynamic team at MOD Pizza, and we're looking for individuals who embody our values of acceptance, opportunity, inclusivity, and belonging. Our team members are the heart of our business, and we're committed to creating an environment where everyone feels valued and supported.

Responsibilities:

  • Guest Experience: Provide exceptional customer service, ensuring that every guest feels welcome and valued.
  • Menu Knowledge: Develop a deep understanding of our menu, including ingredients, preparation methods, and nutritional information, to make informed suggestions to guests.
  • Teamwork: Collaborate with colleagues to maintain a clean, organized, and efficient work environment.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, with the ability to multitask and prioritize tasks effectively.

Qualifications:

  • Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively interact with guests, colleagues, and management.
  • Physical Demands: Meet the physical demands of the role, including standing for long periods, lifting up to 25 pounds, and bending/twisting as needed.

Perks:

  • Competitive Pay: Earn a competitive hourly wage, with opportunities for advancement and professional growth.
  • Benefits: Enjoy a comprehensive benefits package, including paid time off, health insurance, and retirement savings.
  • Opportunities for Advancement: Fast-track your career with opportunities for advancement and professional development.
  • Recognition and Rewards: Receive recognition and rewards for outstanding performance and contributions to the team.

Join Our Team:

We're a team of passionate and dedicated individuals who are committed to making a difference in our communities. If you're looking for a challenging and rewarding role that aligns with your values and goals, we encourage you to apply.



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