Office Manager Lead
2 days ago
H&R Block is seeking an experienced Office Manager Lead to join our team. As a key member of our leadership team, you will be responsible for leading and developing a high-performing team of associates in multiple offices. This role requires strong leadership skills, excellent communication abilities, and a customer-centric mindset.
About H&R Block
H&R Block's purpose is to provide help and inspire confidence in our clients and communities everywhere. We are a people company first and a tax company second. Our goal is to create a work environment that is inclusive, diverse, and fosters growth and development.
What You'll Do
As an Office Manager Lead, you will:
- Lead a team of associates in multiple offices, providing guidance, coaching, and support to ensure the delivery of exceptional client experiences.
- Develop and implement office-level growth plans, including strategies to improve client satisfaction, employee engagement, and productivity.
- Partner with other leaders to drive business results, identify areas for improvement, and implement process changes to enhance operational efficiency.
- Conduct performance reviews, provide feedback, and recognize outstanding contributions from team members.
Requirements
To succeed in this role, you should have at least 2-3 years of experience in people management, with a proven track record of growing and developing teams. You should also possess strong analytical and decision-making skills, with the ability to function well in a fast-paced environment. Additionally, you should be proficient in MS Office and have excellent interpersonal and communication skills.
Salary Estimate
The estimated salary for this role is $60,000 - $80,000 per year, depending on location and experience.
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