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Executive Director of Operations

2 months ago

Honolulu, Hawaii, United States Chili's Jobs Full time

Job Summary

Chili's Jobs is seeking a highly skilled and experienced Executive Director of Operations to lead our team to success. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities

  1. Leadership and Management
  • Lead and direct the work of the management team, including scheduling, assigning responsibilities, and setting expectations.
  • Manage the performance of the management team, including performance evaluations, coaching, and accountability.
Financial Management
  • Plan and implement weekly, monthly, and yearly financial budgets.
Operational Excellence
  • Oversee all operations to ensure a great customer experience.
  • Role model and hold team members accountable to operational and quality standards.
Team Development
  • Foster open communication between team members and the management team.
  • Influence team member behaviors by championing change and restaurant initiatives.
Business Results
  • Drive business results by utilizing Chili's systems to effectively control costs.
  • Follow operational systems, such as our manager timeline, and perform quality line checks.
Human Resources
  • Hire, train, retain, and develop team members to take on larger roles.
Community Engagement
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community.
Food Safety and Quality
  • Understand and practice safe food handling procedures.
Culture and Diversity
  • Communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, and play restaurant.
  • Build diversity, equity, and inclusion as part of our culture and celebrate team members' differences as they make us stronger.

About You

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.