Sales Team Lead

4 days ago


Greensboro, North Carolina, United States Design Group Americas Full time
Job Summary

We are seeking a highly motivated and results-driven Sales Team Lead to join our team at Design Group Americas. As a Sales Team Lead, you will be responsible for driving sales growth, managing customer relationships, and providing exceptional customer support.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner
  • Manage sales opportunities from lead generation to closing deals
  • Source new products for manufacturers and negotiate best purchase prices
  • Check inventory and fulfill orders as needed
  • Correspond with customers via phone and email to ensure high customer satisfaction
  • Enter quotations and orders into sales order processing systems
  • Meet minimum daily standards for quotes and sales output
  • Build new customers in sales order processing systems
  • Interact with all departments to effectively meet customer commitments
  • Perform product and price maintenance in business systems
Requirements:
  • Previous sales experience in a related environment or a college degree in business or a related field of study
  • Strong computer skills and ability to learn Radwell computer systems
  • Ability to multi-task, work at a fast pace, and meet productivity standards
  • Good communication and problem-solving skills
Metrics:
  • Quotes per day
  • Monthly Invoice Volume generated: Minimum Volume $200,000
  • Order Ratio
  • Outbound Calls
  • Invoiced Dollars Generated
  • Calls Taken
Employee Evaluation Summary:

Employee will be evaluated on quantitative productivity levels regarding amount of sales that result from actions, number of items processed/followed-up and related activity.

The employee will also be evaluated according to customer satisfaction levels as identified by customers through our survey system and other feedback mechanisms.

Employee will receive regular coaching and written evaluations, including an introductory review, monthly reviews, and annual reviews.



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