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Technical Support Specialist

2 months ago

Norfolk, Virginia, United States Xerox Full time
About the Role

Xerox is seeking a skilled and dedicated professional to join our team as a Deployable Support Representative in Rota, Spain. This role requires strong mechanical aptitude and the ability to obtain and maintain a Department of Defense security clearance.

Key Responsibilities
  • Perform equipment modifications to Military standards/specifications
  • Diagnose and repair all scoped equipment
  • Provide remote service support to Navy
  • Supply and Parts ordering, tracking, delivery and overall management
  • Anticipate customer needs and identify appropriate alternatives
  • Provide a support role during the rollout of technical solutions and equipment installations
  • Manage relationships with the client to optimize customer satisfaction
Requirements
  • Prior Navy or Military Veterans are desired
  • Strong interpersonal, organizational and communications skills
  • Ability to work a flexible schedule
  • Ability to successfully interact with Military Officers
  • Ability to multitask and prioritize many initiatives simultaneously
  • Ability to manage / work in a cross-functional team / environment
  • Ability to grasp technical information of Xerox products
About Xerox

Xerox is a leading provider of document management and print solutions. We are committed to innovation and customer satisfaction, and we are seeking a dedicated professional to join our team in Rota, Spain.