Technical Support Specialist

3 weeks ago


Norfolk, Virginia, United States ADP Full time

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at ADP. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring seamless support experiences.

Key Responsibilities

  • Provide technical support to clients via phone, email, and chat
  • Resolve technical issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex issues
  • Develop and maintain in-depth knowledge of ADP products and services
  • Stay up-to-date with industry trends and best practices

Requirements

  • Minimum of 2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong analytical and technical skills
  • Proficiency in Microsoft Office tools

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A recognition and reward program for outstanding performance

Why Join ADP?

At ADP, we are committed to providing exceptional service to our clients and employees. We value diversity, equity, and inclusion and strive to create a workplace that is inclusive and respectful of all individuals. We are an equal opportunity employer and welcome applications from diverse candidates.



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