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Front Desk Receptionist

2 months ago

Atlanta, Georgia, United States CHRIS 180 Full time
Job Summary

We are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at CHRIS 180. As a key member of our front office staff, you will provide exceptional customer service, support, and coordination to our consumers, families, and stakeholders.

Key Responsibilities
  • Provide positive role-modeling to consumers and families, promoting self-esteem, healthy boundaries, and socially acceptable behaviors.
  • Demonstrate customer service excellence, promoting a positive image of CHRIS 180 programs at all times.
  • Coordinate services and collaboration with other programs and providers, ensuring seamless delivery of care to our consumers.
  • Manage front desk operations, including scheduling, filing, and maintaining accurate records.
  • Respond to consumer, referral, and peer needs in a timely and professional manner.
  • Collaborate with the Utilization Manager and other stakeholders to ensure effective communication and coordination.
  • Document all interactions and services provided in accordance with CHRIS 180 policies and procedures.
Requirements
  • High School Diploma or equivalent required; two years of employment experience preferred.
  • Excellent organizational skills, attention to detail, and ability to multitask.
  • Ability to effectively relate to consumers, parents/custodians, and staff from diverse backgrounds.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Dependability, emotional stability, and physical capability to perform essential job functions.
What We Offer

CHRIS 180 offers a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.