Customer Service Ambassador

4 weeks ago


Bozeman, Montana, United States Ridge Athletic Clubs Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Service Desk Representative. As a key member of our front-line staff, you will be responsible for providing exceptional service to our members and guests, ensuring a safe and clean environment, and working collaboratively with our team to achieve our goals.

Key Responsibilities
  • Provide outstanding customer service and support to members and guests
  • Count and verify cash, shift activity, and gift certificates
  • Use basic computer skills to manage tasks and communicate with team members
  • Multi-task and prioritize responsibilities to meet the needs of our members
  • Recognize and greet members by name, and make coffee and smoothies with precision and efficiency
  • Answer multiple phone lines, transfer calls, and manage voicemail
  • Keep locker rooms clean and stocked with necessary supplies
Requirements
  • High School Diploma or equivalent
  • Minimum of 2 years of customer service experience, preferably in a service industry
  • Flexible schedule with ability to work weekends, evenings, and holidays
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package


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