Customer Service Representative
4 weeks ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Gallatin Veterinary Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.
Key Responsibilities
- Provide exceptional customer service to clients and their pets
- Assist with scheduling appointments and follow-up exams
- Answer complex questions from clients and refer them to the appropriate veterinary staff as needed
- Assist with cash management and perform daily reconciliation of the cash drawer
- Respond to customer complaints in a professional and courteous manner
Requirements
- High School Diploma or GED required
- 1+ years of customer service experience preferred
- Experience in a veterinary or medical facility preferred but not required
What We Offer
- Competitive hourly rate
- Flexible scheduling
- Opportunity to work in a fun and dynamic team environment
- Employee assistance program
- Paid time off
- 401(k) with employer match
- Life, health, dental, and vision insurance
- Employee discount
- Quarterly bonus potential
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