Customer Service Representative

5 days ago


Bozeman, Montana, United States Planet Fitness Full time
Job Title: Member Services Representative

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a Member Services Representative, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" member experience.

Key Responsibilities:
  • Customer Service/Front Desk Activities: Greet members and guests, provide exceptional customer service, and make members feel comfortable and welcomed. Answer phones in a friendly manner and assist callers with various questions. Check members in, tour, and sign up new members, log amenities, and communicate updates and events to members and guests. Respond to member questions and concerns in a timely and professional manner. Conduct beverage or merchandise purchases on the point of sale system.
  • Member Accounts: Utilize the POS system to assist with new membership cards, change of address, and billing or payment questions.
  • Club Cleanliness and Maintenance: Keep the front desk area and lobby clean and orderly. Regular facility cleaning and upkeep, such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. Regular cleaning of all exercise equipment and tanning beds. Regular restroom and wet area cleaning and stocking.
Qualifications/Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
Why Join Planet Fitness:
  • Contribute to changing people's lives every day by helping us create a healthier Planet.
  • Work hard and play hard with an amazing group of talented, dynamic professionals.


  • Bozeman, Montana, United States Mr. Rooter Corporation Full time

    Job Title: Customer Service RepresentativeAt Mr. Rooter Plumbing, we're committed to delivering exceptional customer service and building strong relationships with our customers. As a Customer Service Representative, you'll play a vital role in upholding our service philosophy and providing a high level of customer satisfaction.Key Responsibilities:Handle...


  • Bozeman, Montana, United States Stockman Bank Full time

    Job Summary:As a Customer Service Representative at Stockman Bank, you will be the Office's front line with regard to New Accounts and Customer Service. This role requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and...


  • Bozeman, Montana, United States Mr. Rooter Corporation Full time

    Customer Service RepresentativeAt Mr. Rooter Plumbing, we're committed to delivering exceptional customer service and building strong relationships with our customers. As a Customer Service Representative, you'll play a vital role in upholding our service philosophy and providing a positive experience for our customers.Key Responsibilities:Receive and...


  • Bozeman, Montana, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer...


  • Bozeman, Montana, United States PF Management Group Full time

    Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and memorable experience at our fitness...


  • Bozeman, Montana, United States Ace Handyman Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Ace Handyman Services. As a key member of our team, you will be responsible for providing exceptional customer service, facilitating sales and education, and coordinating work and project schedules for our craftsmen.Key ResponsibilitiesRespond...


  • Bozeman, Montana, United States Ace Handyman Services Full time

    Customer Service RepresentativeAce Handyman Services is seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, facilitating sales and education, and coordinating schedules and material ordering for our...


  • Bozeman, Montana, United States U-Haul Full time

    Customer Service Representative Job DescriptionThe Customer Service Representative will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys. This role involves inspecting and maintaining equipment, assisting customers, and using up-to-date technology to dispatch and return equipment. As a Customer...


  • Bozeman, Montana, United States Ridge Athletic Clubs Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Desk Representative at our Downtown location. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a safe and clean environment, and maintaining a positive and...


  • Bozeman, Montana, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Bozeman, Montana, United States Advance Financial Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and answering questions in a timely and...


  • Bozeman, Montana, United States Security Finance Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting our financial services to customers.Key ResponsibilitiesProvide outstanding customer...


  • Bozeman, Montana, United States Matthew Thomson - State Farm Agent Full time

    Are you looking for a career that combines customer service with sales and marketing? As a Customer Service Representative for Matthew Thomson - State Farm Agent, you will have the opportunity to work with a growing agency that values teamwork and customer satisfaction.Responsibilities:Establish and maintain customer relationships through regular...


  • Bozeman, Montana, United States Security Finance Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their financial needs are met with professionalism and care.Key ResponsibilitiesProvide outstanding...


  • Bozeman, Montana, United States Daniel Corbin - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative with Daniel Corbin - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while...


  • Bozeman, Montana, United States Ace Handyman Services Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Ace Handyman Services. As a key member of our operations team, you will be responsible for providing exceptional customer service, facilitating sales and education, and ensuring smooth daily operations.Key ResponsibilitiesRespond to job...


  • Bozeman, Montana, United States Ace Handyman Services Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Ace Handyman Services. As a key member of our operations team, you will be responsible for providing exceptional customer service, facilitating sales and education, and coordinating schedules and logistics for our craftsmen.Key...


  • Bozeman, Montana, United States Gallatin Veterinary Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Gallatin Veterinary Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.Key ResponsibilitiesProvide exceptional customer service to clients and their...


  • Bozeman, Montana, United States Ace Handyman Services Full time

    Job DescriptionAs a Customer Service Representative at Ace Handyman Services, you will play a crucial role in delivering exceptional customer experiences and driving sales growth. Your primary responsibility will be to educate customers on our services and solutions, while also managing the daily schedule and coordinating with our skilled craftsmen.Key...


  • Bozeman, Montana, United States Dusty Daws - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for building and developing customer relationships within the community to promote our insurance products, including auto, home, and life...