Customer Service Representative

4 weeks ago


Bozeman, Montana, United States Opportunity Bank of Montana Full time

Job Summary

Opportunity Bank of Montana is seeking a highly skilled Customer Service Teller to join our team at the Bozeman Oak branch. As a Customer Service Teller, you will be responsible for providing exceptional customer service, building relationships with existing and new customers, and performing various banking services.

Key Responsibilities

  • Establish and maintain relationships with customers to achieve branch sales goals and provide exceptional customer service.
  • Perform security and maintenance of proper cash requirements in teller drawers, adhere to authority limits, and balance teller drawer/cash.
  • Respond to customer inquiries, resolve issues, and recognize cross sales opportunities. Educate customers on alternative channels to provide service.
  • Perform banking services for customers including processing transactions accurately and efficiently to build rapport, customer confidence, and trust.
  • Adhere to all operational and security policies and procedures, including enforcing compliance and privacy policies maintained by the bank.
  • Perform other related duties as assigned.

Requirements

High school diploma or equivalent. Preference for cash-handling experience.

Please visit our website for a full job description and more information.

Opportunity Bank of Montana is an equal opportunity employer.



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