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Client Service Associate Account Manager
2 months ago
NFP and Covala Group are a leading provider of disability insurance benefits and a subsidiary of NFP, an Aon company. We are a team of dedicated professionals who are passionate about delivering exceptional customer service and innovative solutions to our clients.
Job SummaryWe are seeking a highly motivated and detail-oriented Client Service Associate Account Manager to join our team. In this role, you will be responsible for managing relationships with corporate clients, overseeing internal operations, and participating in company-wide projects.
Key Responsibilities- Interact daily with Benefits and/or Human Resource contacts at large corporate clients and top law firms to provide administration and client service support for their individual disability insurance benefits.
- Analyze census data from our corporate clients to determine eligible executive populations for enrollment campaigns.
- Handle inquiries from eligible executives about the disability insurance being offered through our enrollments.
- Team with our IT Group to develop reports for our corporate clients.
- Excellent verbal and written communication skills.
- Attention to detail and a high level of accountability and ownership of work.
- Ability to work on a fast-paced team with specific deadlines.
- Resourcefulness and ability to consult others to get a job done.
- Strong ability to prioritize tasks and manage time.
- Team-oriented, friendly collaborative attitude.
- Fluency with Microsoft Office Suite with at least strong basic Excel skills.
NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
Why Join NFP and Covala Group?We are a company that values our employees and offers a range of benefits and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
