ServiceNow Platform Architect
6 days ago
We are seeking a highly skilled ServiceNow Platform Architect to join our team at Idaho National Laboratory. As a key member of our Information Technology department, you will be responsible for designing and developing ServiceNow architecture solutions to business problems.
Key Responsibilities- Design and develop ServiceNow architecture solutions to meet business needs
- Perform technical planning, architecture development, and modification of specifications
- Develop specifications for new products and services
- Coordinate design and integration of complete solutions, including integrations with commercial and other enterprise systems
- Maintain in-depth knowledge of new technologies to provide long-term enhancements to system architecture
- Develop customizations to integrate applications and federate services across multiple organizations
- Provide technical direction and mentoring for junior staff
- Document best practices and establish policies to maintain them
- Bachelor's degree in computer science, software engineering, computer information systems, or related field, and 9 years of relevant experience, or Master's degree and 6 years of relevant experience, or 15 years of relevant experience in lieu of degree
- Demonstrated understanding of ITIL processes and practices
- Professional experience in an enterprise environment with multiple integration points
- Experience in design and implementation of ServiceNow solutions
- ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified System Administrator (CSA), and ServiceNow Certified Application Developer (CAD)
- Experience integrating vendor/cloud software with in-house systems
- Demonstrated experience with Microsoft SQL databases
- Experience using Jira or similar tool
- Experience with Agile, Scrum, and Kanban development methodologies
- ITIL Foundations Certified V3 or V4 (V4 preferred)
We offer a comprehensive benefits package, including medical, dental, vision, and flexible spending accounts, 401(k) with a 4.2% employer contribution and up to 4.8% match, paid time off, employee education program, and comprehensive relocation package.
Idaho National Laboratory is an Equal Employment Opportunity (EEO) employer and is committed to providing a diverse and inclusive work environment.
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