Patient Access Department Manager

5 days ago


Birmingham, Alabama, United States Guidehouse Full time

Job Title: Patient Access Supervisor

Job Family: Patient Access General

Job Summary:

The Patient Access Supervisor plays a crucial role in developing and implementing strategic plans to enhance the efficiency and effectiveness of the Patient Access Departments. This includes activities in the Emergency Departments, Out-Patient Registration, Pre-Registration, Financial Counselor's, Scheduling, and Same Day Surgery.

Key Responsibilities:

  • Develop and implement operational strategies to improve patient access and reduce wait times.
  • Lead by example, promoting a culture of trust, communication, and service excellence within the organization.
  • Collaborate with cross-functional teams to develop job descriptions and operational procedures for Patient Access positions.
  • Conduct on-site operational reviews to identify areas for improvement and develop action plans.
  • Meet and exceed collection goals, and contribute to process improvements across departments.
  • Prepare and maintain reports, and complete payroll tasks.
  • Assist with maintaining supplies and identifying opportunities to enhance patient activities and programs.

Requirements:

  • Bachelor's Degree or minimum 5 years of prior experience in Healthcare Management, Business, or work experience in Patient Access or other hospital settings.
  • 2 years hospital experience in revenue cycle functions.
  • Proficiency in Word and Excel.

Preferred Qualifications:

  • 3-5 years of experience leading/supervising others.

About Guidehouse:

Guidehouse is a leading management consulting firm that provides expertise in healthcare management, business, and technology. Our team of experts works closely with clients to develop and implement strategic plans, improve operational efficiency, and enhance patient care.

Benefits:

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program

Equal Employment Opportunity:

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.



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