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Medical Receptionist

1 month ago

San Antonio, Texas, United States SynergenX Full time
Job Summary

We are seeking a highly skilled and organized Medical Receptionist to join our team at SynergenX. As a Client Account Manager, you will be responsible for overseeing the day-to-day account activities of our customers, providing exceptional customer service, and ensuring the smooth operation of our medical facility.

Key Responsibilities:

  • Manage patient interactions, including greeting patients, answering phone calls, and responding to inquiries promptly.
  • Schedule appointments, ensuring that scheduling conflicts are minimized and appointments are accurately recorded.
  • Collect patient information, insurance details, and verify eligibility, processing payments and providing receipts as needed.
  • Perform administrative tasks, including filing, data entry, and maintaining patient records in compliance with confidentiality regulations.
  • Communicate effectively with patients, healthcare providers, and other staff members, resolving issues in a timely manner.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Proficiency in medical terminology and understanding of healthcare procedures, including HIPAA.
  • Ability to remain calm and composed under pressure.
  • Customer service-oriented mindset with a focus on patient satisfaction.
  • Proficiency in using computer software and electronic medical records systems.
  • Flexibility and adaptability to changing priorities and schedules.

Benefits:

  • Health insurance
  • Paid time off
  • Dental insurance
  • 401(k)
  • Vision insurance
  • 401(k) matching
  • Disability insurance
  • Employee discount
  • Flexible spending account
  • Employee assistance program
  • Tuition reimbursement
  • Health savings account
  • Free parking
  • Paid training
  • Paid sick time
  • On-the-job training