VMware Cloud Infrastructure Engineer

6 days ago


Raleigh, North Carolina, United States Cox Communications Full time
About the Role

We are seeking a highly skilled Cloud Engineer II to join our team at Cox Communications. As a Cloud Engineer II, you will play a key role in supporting our customer VMware environments and contributing to the development, growth, and stability of our cloud infrastructure.

Key Responsibilities
  • Maintain and develop multiple cloud environments within our infrastructure, including Compute, Storage, Virtual Network, Hypervisor, Backups, DR, and Monitoring.
  • Facilitate resolution of trouble tickets escalated to the support team and execute initiatives to reduce failures, defects, and improve overall performance.
  • Document procedures and processes for use by other cloud operators and provide support for our customer base.
  • Work closely with Architects, Security, and Compliance to patch, address, and mitigate vulnerabilities and compliance requirements.
  • Implement Architecture designs and updates and ensure proper monitoring and alerting configuration of infrastructure components.
Requirements
  • Bachelor's degree in a related discipline and 2 years' experience in a related field, or a different combination of education and experience.
  • Experience with VMware, vSphere (ESXi, vCenter), and a proven level of expertise and competence with server virtualization technologies.
  • Ability to demonstrate a high level of competency with managing technical escalations in a high-paced, dynamic environment.
  • Excellent communication and time management skills and willingness to work night or weekends as needed and on a 24x7 on-call rotation schedule.
  • Apply attained experiences and knowledge in solving problems that are complex in scope, requiring in-depth evaluation, and propose solutions.
  • Require limited supervision and direction, drive results, and set priorities independently.
  • Demonstrated willingness and ability to enhance and expand skillsets to meet organization and new technology demands.
Preferred Qualifications
  • vCloud Director, NSX (both), vSAN, Basic Scripting & Automation (PowerShell/PowerCLI), Basic to Intermediate networking (VLAN, LACP, etc), Experience with Monitoring Systems and alerting configuration.
  • Hands-on experience in vSphere HA, vCenter, ESXi, DRS, vMotion, Storage vMotion, Update Manager, vSAN, SRM, Log analysis, PowerCLI, Handling Sev-1 incidents, and handling customer on call.
  • RCA preparation and meeting SLA for RCA submission, VMware SDDC Manager, VMware vSphere (vCenter Server & ESXi hosts), VMware vSphere Replication, VMware Tanzu for vSphere, VMware NSX or VMware NSX-T for Datacenter, VMware Aria Suite Lifecycle, VMware Aria Operations, VMware Aria Automation, VMware Aria Operations for Networks, VMware Workspace One, Zerto, Azure AVD, VRA, VRO, VMware in Azure, in AWS.
Compensation and Benefits

Compensation includes a base salary of $85,300.00 per year, and the base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities.

Position may be eligible for additional compensation that may include an incentive program.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.

Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.



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