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Cloud Infrastructure Engineer

2 months ago

Raleigh, North Carolina, United States Ally Full time
About the Role

We are seeking a highly skilled and motivated Senior Cloud Reliability Engineer to join our dynamic team at Ally. As a key member of our cloud infrastructure team, you will be responsible for ensuring the reliability and scalability of our complex systems.

Key Responsibilities
  • Collaborate with cross-functional teams to design, build, and maintain robust, scalable, and fault-tolerant cloud systems.
  • Work closely with development teams and architects to advocate for reliability best practices during the application development lifecycle.
  • Design and implement monitoring and alerting to provide real-time visibility into user experience and system health and performance.
  • Monitor and analyze system performance, proactively identifying potential issues and implementing solutions to ensure optimal performance and reliability.
  • Develop and maintain automated tools and processes to streamline operational tasks and reduce manual interventions.
  • Participate in incident response and post-mortems, contributing to continuous improvement efforts.
  • Conduct capacity planning and resource optimization to handle growing demands on our infrastructure.
  • Continuously research and evaluate new technologies and practices to enhance the reliability and efficiency of our systems.
Requirements
  • Bachelor's degree in Computer Science, Engineering, or related fields preferred (or equivalent practical experience).
  • Strong verbal and written communication skills.
  • Ability to collaborate effectively in a team environment and communicate technical concepts to non-technical stakeholders.
  • Proven 3+ years' experience as a Site Reliability Engineer or similar role in a production environment.
  • 3+ years' experience with AWS services (ASG, Fargate, Lambda, Aurora DB, Dynamo DB, ALB/NLB).
  • 3+ years' working experience with CI/CD pipelines (Gitlab) and developing infrastructure-as-code (Terraform, Ansible, etc.), CloudFormation.
  • Working knowledge of observability platforms like splunk, dynatrace, datadog, sumologic or new relic.
  • Working experience with designing Observability for enterprise applications.
  • Working knowledge of containers in ecs, eks or k8.
  • Experienced knowledge of system administration, dev ops.
  • Development experience along with cloud and physical servers.
  • Understanding and experience working with business, product and engineering teams in developing SLI, SLO and SLA's.
Preferred Skills and Experience
  • Strong knowledge of Linux/Unix systems and network protocols.
  • Experience with distributed systems and microservices architecture.
  • Proficiency in programming or scripting languages such as Python, Java, or bash.
  • Hands-on experience with monitoring and logging tools (DynaTrace, Cloudwatch, Prometheus, Grafana, etc.).
  • Familiarity with cybersecurity best practices and principles.
  • Certifications in AWS.
  • Ability to lead triage calls including working across multiple divisions to resolve issues.