Membership Assistance Professional

3 weeks ago


Oklahoma City, Oklahoma, United States Costco Full time

**Job Description:**

As a Membership Assistance Professional at Costco, you'll play a critical role in ensuring our members have a seamless experience. You'll be responsible for assisting with membership-related inquiries, resolving issues, and providing top-notch customer service via phone and chat.

Salary Estimate: $60,000 - $80,000 per year, based on experience and performance.

Key Responsibilities:

  • Assist members with membership-related inquiries and issues
  • Provide accurate and timely information regarding membership benefits and programs
  • Support members with billing and account-related matters
  • Document and track member interactions for quality improvement purposes

Benefits:

Costco offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We're committed to creating a positive and inclusive work environment where employees can grow and develop their skills.



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