Financial Service Assistant

3 weeks ago


Oklahoma City, Oklahoma, United States Oklahoma's Credit Union Full time

We are seeking a highly motivated and detail-oriented individual to join our team as a Financial Service Assistant. In this role, you will be responsible for assisting members with account-related requests, researching and resolving issues, and providing personalized support.

The ideal candidate will have excellent communication skills, a strong understanding of credit union products and services, and the ability to work effectively in a fast-paced environment. You should also be proficient in using technology to resolve member issues and provide accurate information.

We offer a competitive salary of $43,000 - $53,000 per year, depending on experience, plus benefits such as 401(k) contribution match, volunteer opportunities, gym membership reimbursement, and comprehensive training opportunities.

Job Responsibilities:

  • Assist members with account inquiries and requests
  • Research and resolve member issues
  • Provide personalized support to members
  • Troubleshoot technical issues
  • Review daily, weekly, and monthly reports

Requirements:

  • High school diploma or equivalent
  • Six months of customer service experience
  • Experience in a call center environment is preferred
  • Multi-lingual capabilities to include Spanish is a plus

Oklahoma's Credit Union is an equal opportunity employer.



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